SUPERVISORY LAW ENFORCEMENT INFORMATION SYSTEMS SPECIALIST

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S.

Customs and Border Protection, Blaine Sector, Targeting & Intelligence Unit, Communications Center located in Blaine, WA.

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Resolving routine employee complaints at the first level; elevating group grievances and significant unresolved matters consistent with negotiated agreements.

Verifying subordinate certifications are current; tracking training completions; and taking corrective action where required.

Preparing shift schedules, setting priorities, and monitoring work to ensure timely, high-quality intelligence products and operational support.

Developing performance standards, conducting progress reviews, and preparing formal ratings for subordinates or team members.

Identifying training needs; creating job aids/SOPs; delivering training to staff and interns on systems, processes, and officer safety information practices.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Education Substitution: Successful completion of 3 full years of progressively higher level graduate education leading to a degree from an accredited college or university, a doctoral degree and or LL.M., if related, may substitute for the experience required at this level.

This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education.

If that information is not available, use 18 semester or 27 quarter hours.

Combining Experience and Education: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages.

The total percentages must equal at least 100 percent to qualify an applicant for that grade level.

Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/23/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period. Major Duties:

This position starts at a salary of $83,935.00 (GS-11, Step 1) to $109,122.00 (GS-11, Step 10) As a Supervisory Law Enforcement Information Systems Specialist (SLEISS), you will provide on-going technical and administrative supervision to subordinates in real time tactical and operational information support of Border Patrol operations requiring programmatic integration knowledge of immigration law, geospatial technology, video surveillance, and database analysis.

Providing technical guidance and subject matter expertise in intelligence gathering/analysis, technical and policy guidance, database analysis.

Managing day-to-day operations of a Border Patrol Communications Room providing real-time intelligence and operational support.

Developing new training programs and techniques to ensure the safety of Border Patrol Agents in the field.

Assigning work based on priorities, selective consideration of difficulty and requirements of assignments and capabilities of subordinates.

Advising employees of performance requirements, evaluating subordinate work performance, and performing official formal performance evaluations.