Supervisory IT Specialist

Full Job Description

The position description number for this position is PD02D198S. A summary of the major duties are listed below.

You may also view the full position description on the Agency intranet at the following link: PD Search Directs a branch of employees and/or contractors that support the planning, analysis, design, development, modification, validation and implementation of major SSA systems activities.

Resumes exceeding two pages in length will not be considered. Visit the 'Required Documents' section below for more information.

To qualify for the 2210 IT Specialist series, applicants must demonstrate the following competencies: must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition, applicants for this GS-14 position must have 52 weeks of specialized experience at the GS-13 level, or equivalent, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position.

Such experience must include leading enterprise-level IT systems, services or initiatives, negotiating with other organizations or contractors to achieve successful outcomes, defining scope, setting schedules and balancing resource workloads.

The specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration.

Your SSA-45 (or resume) must describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position.

Be clear, accurate and specific when describing your experience, e.g., list all positions separately, include full start and stop dates for each position, your organizational assignment and grade, and a comprehensive description the relevant duties you performed in each position.

YOUR RESUME OR SSA-45 MUST INCLUDE YOUR OFFICIAL DUTY STATION AND YOUR ORGANIZATION (I.E., SECURITY AND RESILIENCY) OR YOU MAY BE FOUND INELIGIBLE.

Qualification requirements must be met by the closing date of this announcement. Applicants for promotion must have 52 weeks at GS-13.

Time in grade requirement must be met by the closing date of this announcement. Major Duties:

• Plans, organizes and controls branch operations. Establishes branch goals and, based on periodic evaluation, determines the need to adjust them.
• Makes decisions on major projects and what resources in the branch will be devoted to a particular project.
• Furnishes advice to the Division Director and other officials on unique or complex Enterprise-wide systems problems and issues. Identifies potential for improvement and recommends changes as appropriate.
• Serves as a liaison with other SSA components and external authorities in various matters involving SSA programmatic systems.
• Provides technical direction and supervision to subordinate staff.
• Sets priorities and establishes schedules for completion of work and makes assignments based on priorities, relative difficulty of the assignment and the varying capabilities of the employees.