SUPERVISORY INFORMATION TECHNOLOGY PROGRAM MANAGER

Full Job Description

This position is located in the Department of Veterans Affairs (VA), Office of Information Technology (OIT), Product Delivery Service (PDS).

The primary purpose of this position is to supervise and manage program management staff, resources and activities for planning program and project execution.

To qualify for this position, all qualification requirements must be met by the closing date of this announcement-04/19/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For the GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Applicants must meet all requirements when a request is received to fill a vacancy.

You may qualify based on your experience as described below: Basic Requirements Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below.

The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND Selective Placement Factor: In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position: Do you have Supervisory Program Management experience and at least one certification in Project Management Institute's (PMI), Project Management Body of Knowledge (PMBOK), Federal Acquisition Certification-Program/Project Management (FACP/PM), OR Defense Acquisition University (DAU) Project Management Certification?

AND Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization.

Specialized experience is defined as: Experience in Project management disciplines such as requirements, analysis, project planning, budgeting, cost analysis, acquisition, configuration management, data management, information systems, network security and IT architecture.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Major Duties:

OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.

OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.

Major Duties: Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.

Manage the coordination of assigned mission-related IT system solution goals, facilitate adjustments as appropriate and Manage the implementation of program and project plans to meet planned IT system solution objectives.

Manage program/project management and systems lifecycles to include: Acquisition, development, modification, enhancement, deployment or decommissioning of a product, service or system which may consist of one or more Commercial Off the Shelf (COTS), Software as a Service (SAAS), and/or internally developed software business application technologies and the product, service, or system may be developed internally using IT staff resources.

Ensures that project management quality standards, tools and techniques governing all aspects of application development, systems support and research and development activity are defined and implemented across the system with the goal of ensuring uniformity and consistency of components.

Provide management oversight for IT program plans, procedures, implementing guidance and established processes and business practices to resolve a diverse range of critical and complex problems.

Oversees the selection and proper employment of tools and methods to track progress throughout the life cycle of the project.

Preform needs analysis to determine opportunities for new and improved business process solutions.

Evaluates the performance of direct subordinates and provides counseling, advise and instruction concerning both technical and administrative matters.

Assigns and schedules work and projects to team members based on existing workloads, priorities and selective consideration of work requirements and employee capabilities.

Identify, plan, allocate, and manage the deployment of resources to meet milestones and initiate corrective actions when necessary.

Position Description/PD#: SUPERVISORY INFORMATION TECHNOLOGY PROGRAM MANAGER/PD18535A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Travel Required: Up to 25% travel may be required, as needed, for this position Work Schedule: Monday - Friday 8:00am - 4:30pm; Tour of duty may be subject to change based on organizational needs.

Compressed/Flexible: As determined by the Agency Policy. Telework: Adhoc telework may be authorized at management discretion. Virtual: This is NOT a virtual position.

Physical Demands: The work is sedentary and does not require any special physical effort.

Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site.

Employee may carry light items such as papers, books, and portable computer requirement.

The work often requires long hours to meet project deadlines and to devise corrective action and solutions to unexpected technical and/or management crises resulting in sometimes highly stressful work situations.

Working Conditions: The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks and discomforts that require normal safety precautions.

The responsibilities of the position require occasional travel and may subject the incumbent to various resultant environmental changes. Designated Drug Testing Position: Not applicable.