Supervisory Operations Support Specialist
Federal Aviation Administration
Posted: April 10, 2026 (0 days ago)
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U.S. Air Force Academy
Department of the Air Force
Location
Salary
$91,870 - $119,434
per year
Type
Full-Time
More Management & Supervision jobs →Closes
Base salary range: $62,107 - $80,737
Typical requirements: 1 year specialized experience at GS-10. Ph.D. or equivalent doctoral degree, or 3 years graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves leading a team that manages various recreational and support services on the Air Force Academy base, such as arts and crafts, travel bookings, bowling, and outdoor activities, while working closely with the flight chief to set goals and improve programs.
A good fit would be someone with experience in running community or recreation programs, strong leadership skills, and a knack for managing budgets and staff in a military or similar setting.
The primary purpose of this position is: To serve as the Technical Expert for the Community Services Flight directly reporting to and assisting the Flight Chief.
With the flight chief, the incumbent oversees the complex, numerous, and varied support activities in the areas of Arts and Crafts, Information, Tickets and Travel, Bowling Center, Outdoor Recreation.
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems.
Examples of specialized experience includes Comprehensive knowledge of business operations policies, procedures, methods, and publicity techniques within one or more of the following areas: military recreation; morale, welfare, and recreation business operations; and/or community wide event planning to evaluate strengths or weaknesses and develop/revise programs to meet goals and promote patronage.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible.
One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.
NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.
Knowledge of business operations policies, procedures, methods, and publicity techniques within one or more of the following areas: military recreation; base morale, welfare, and recreation business operations; food and beverage operations, student activity center operations; and/or community wide event planning to evaluate strengths or weaknesses and develop/revise programs to meet goals and promote patronage.
2. Knowledge of financial, budget, resource management practices and principles, and analytical and evaluative methods and techniques. 3.
Knowledge of safety, security, personnel management, and EEO regulations, practices, and procedures. 4.
Skill in effectively organizing and utilizing available community resources with the program framework to augment the program to meet installation objectives. 5.
Ability to plan, organize, and direct the functions and mentor, motivate, and appraise the staff of an organization through subordinate supervisors. 6.
Ability to analyze, plan, and adjust work operations of one or more organizational segments to meet program requirements and objectives within available resources.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).
Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Major Duties:
Oversees the activities of the Community Services Flight. Recommends and/or develops goals and objectives that integrate organization and community services objectives.
Exercises oversight responsibilities. Directs, coordinates, and oversees work through subordinate supervisors.
Represents the Community Services Flight with a variety of installation and functional area organizations.
Establishes, defines, and implements requirements for community service programs to ensure operations are in line with regulatory and fiscal requirements, support goals, and mission requirements.
Monitors, and analyzes applicable statistical data to track operating programs, evaluate their effectiveness and applicability to strategic goals, and plan improvements.
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