Supervisory Benefits Advisor

Full Job Description

EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families.

We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law.

We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.

You must meet the Specialized Experience to qualify for Supervisory Benefits Advisor, as described below.

Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled.

To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

For this position: Applicants must demonstrate in their resume 52 weeks of specialized experience equivalent to at least the next lower grade level GS-13 in the Federal Service and meet at least three of the following examples of specialized experience statements: 1) Experience planning, implementing, and/or evaluating programs related to employee benefits, compliance with federal regulations such as the Employee Retirement Income Security Act (ERISA), the Affordable Care Act (ACA), or related legislation.

2) Experience providing detailed technical advice and assistance to stakeholders, including plan administrators, employers, and participants regarding the application and interpretation of employee benefits laws and regulations.

3) Experience building and maintaining effective working relationships with diverse stakeholders, as well as developing and delivering outreach initiatives, educational programs, and presentations that inform and support them in understanding their rights and responsibilities under applicable benefit laws.

4) Experience supervising, mentoring, and leading teams in a professional environment, including setting performance standards, conducting evaluations, and fostering professional development, as well as coordinating work assignments and managing resources to effectively achieve program objectives.

5) Experience evaluating a wide range of matters related to employee benefits, identify potential violations, and propose solutions through collaborative negotiation and conflict resolution.

Major Duties:

This position supervises a team and provides public-facing technical assistance, outreach, and education on ERISA and related federal laws, resolving issues with plan sponsors and referring potential violations for investigation.

Major duties include but are not limited to the following: Recommend allocation of resources and guide staff to ensure compliance with program goals and successful achievement of the organizational objectives.

Evaluate the regional outreach program, identify improvement needs, and implement changes to increase overall efficiency and effectiveness.

Deliver outreach and educational presentations that explain detailed benefits regulations in a way that diverse audiences can easily understand.

Provide clear, accurate verbal guidance to staff on interpreting and applying laws and regulations affecting employee benefits.

Manage multiple competing priorities within the program area to ensure work is completed efficiently and within set time frames.

Leverage an understanding of EBSA's mission and regional goals to guide program strategies in support of agency priorities.

Evaluate internal and external factors that impact the outreach and assistance program and make informed recommendations to guide resource allocation and program improvements.

Provide authoritative guidance to staff on pension and health benefits issues by interpreting relevant laws and regulations and ensuring accurate and compliant application.

Review and analyze inquiries involving sensitive benefits matters and prepare thorough, well-supported responses based on applicable regulations.