Student Services Program Coordinator II
State of South Carolina
StalePosted Nov 20
⚠ Possibly Stale
Posted: March 23, 2023 (1029 days ago)
Added to FreshGovJobs: December 5, 2025 (41 days ago)
This job has been posted for over a month. It may already be filled.
Student Intern - Helpdesk Support
State of South Carolina
Denmark Technical College
Location
South Carolina, 29210
Salary
$15 - $15
per hour
Type
Part Time
More Other jobs →Closes
Not specifiedMore State jobs →
Job Description
Summary
This internship at Denmark Technical College involves helping with IT helpdesk tasks, like troubleshooting computer problems for students and staff, setting up new equipment, and providing basic training sessions.
It's a hands-on role for students studying computer tech or cybersecurity, where you'll learn while supporting the college's tech needs under a supervisor's guidance.
A good fit would be a tech-savvy student who enjoys solving problems and is reliable for part-time work during school semesters.
Key Requirements
- Currently pursuing an academic certificate or associate degree in Computer Technology or Cybersecurity
- Minimum 2.5 grade point average
- Recommendation from an instructor or professor
- Available to work 20 hours per week during fall and spring semesters, and 3-5 weeks in summer
- Strong problem-solving and critical thinking skills
- Knowledge of the college's mission, vision, and values
- Ability to collect visual data, prepare reports, and work evenings/weekends as needed
Full Job Description
We are seeking applicants for the following positions:
Artificial Intelligence CybersecurityInformation TechnologyThe Student Intern will be under the general supervision of the Cybersecurity and Artificial Intelligence Instructor/Coordinator.
Student Interns will be responsible for assisting with computer and technical assistant tasks received by Denmark Technical College's Information Technology department.Helpdesk Support: Serve as the first contact for customers; perform remote and in-person troubleshooting through diagnostic techniques.
Record issues and their resolutions in a log; complete support tickets.Data Security: As directed by the supervisor and Information Technology department, set up and install new hardware and software systems; resolve technical errors (network, connectivity, and server issues, as appropriate); install updates and software patches.
Instruction: Provide introductory computer training sessions for the campus and college community and assist with HBCU C2 training initiatives.College and Community Service: Serve on campus-wide committees.
Professional Development: Develop a professional development plan with the supervisor; attend courses/seminars/workshops as required or planned.
Performs other related duties as assigned by the supervisor. Requirements Currently pursuing an academic certificate or associate degree in Computer Technology or Cybersecurity.
Must have a 2.5 grade point average and an instructor or professor recommendation.
Must be available to work twenty hours per week during the fall and spring semesters and three to five weeks in the summer semester.
Additional Information Possess strong problem-solving and critical thinking skills; be knowledgeable of the college's mission, vision, and values.
Must have the ability to collet and report visual data and prepare reports.Intern will work under the direct supervision of the instructor/coordinator and is guided by the policies outlined in the operating policies and procedures of the College, the division, the instructional area, and the State Board for Technical and Comprehensive Education.May be required to work during evening and weekend events at the main campus and off-campus instructional sites and work additional hours during peak event periods.
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