Student Engagement Generalist (SSPCII) #2621 and #2634

Full Job Description

Serves as a Generalist who provides crossover functions in the Student Success Center at the Thornley Campus.

Responsibilities include supporting admissions processing, guiding students through orientation and registration, providing billing details and payment information, sharing financial aid initiatives and resources, assisting with academic advising, offering counseling and career services referrals, maintaining accurate student records, assigning students to advisors, and collaborating with faculty and staff to promote student retention, success, and completion.

Requirements

This position requires a bachelor's degree and experience in student services programs.

Qualifications

Prior experience working in higher education or a student services environment preferred. Demonstrated ability to manage multiple priorities and projects in a fast-paced, changing environment. Proven ability to collaborate across departments to support student success initiatives. Demonstrated knowledge of student support resources and services available within a college environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and the ability to adapt to continual changes in information technology and related processes. Strong customer service and interpersonal skills with the ability to communicate clearly and professionally. Ability to work independently with minimal supervision, demonstrating initiative and sound judgment in all interactions with students. Must be able to sit or stand for extended periods, walk across campus as needed, and travel when required. This position requires a high level of professionalism, patience, and adaptability in a dynamic work setting. The employee will be expected to work collaboratively across college divisions and use independent assessment to assist students effectively.

Additional Information

Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application.

Only complete applications are considered. For assistance, contact TTC Human Resources at 843.574.6201.

The position is open until filled with preference given to applicants who apply by November 21, 2025.

Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, Official transcripts/certifications are required.

Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications.

Upon hire, Official transcripts/certifications are required.

Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to 843.574.6682 or emailed in PDF format to Employment@tridenttech.edu by the deadline date and time.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration.

Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).

Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.