Records Management Specialist (TLT/SDA)

Full Job Description

SUMMARY:
The King County Sheriff’s Office (KCSO) is offering a benefit-eligible Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) opportunity for a Records Management Specialist in the Records Services Section (RSS), Firearms Licensing and Compliance Unit (FLCU).

DURATION: This position is anticipated to last eighteen (18) months.

WORK LOCATION: King County Courthouse located at 516 3rd Ave, Seattle, WA 98104

WORK SCHEDULE: This position will work 40 hours per week and is overtime eligible. Available schedules include 5/8’s, 4/10’s and 9/80’s, with an option to telework one (1) day per week.

WHO MAY APPLY: This position is open to all qualified candidates. Internal consideration may be given to current KCSO and King County employees.

Requirements

•Serve as the first point of contact at the front counter, providing direct customer service to the public. Assist applicants in person, by phone, and electronically with firearm licensing processes, requirements, and general inquiries. Guide individuals through applications for concealed pistol licenses (CPL), noncitizen firearm licenses (formerly AFL), and firearm dealer licenses (FFL) while ensuring a professional and efficient experience.
•Provide comprehensive administrative support for the processing and issuance of several firearm licenses. Ensure compliance with Washington State laws, regulations, and established procedures, coordinating with internal and external agencies to support timely and accurate approvals, denials, and revocations.
•Review and process firearm license applications by verifying applicant information, confirming required documentation, and conducting criminal history background checks using local, state, and national databases to determine eligibility in accordance with legal standards and public safety requirements.
•Maintain and manage firearm licensing records by entering and updating information in designated systems, as well as scanning, indexing, and filing applications and related documents to ensure accuracy, accessibility, and compliance with record-keeping standards.
•Perform records management functions, including reviewing files, preparing documents for destruction in accordance with state retention schedules.
•Conduct monthly NCIC validations for stolen firearms, ensuring entries are accurate, current, and compliant with national reporting requirements.
•Provide fingerprinting services to the public for a variety of purposes, including firearm license applications, taxi licensing, and other non-applicant needs, ensuring proper identity verification and high-quality fingerprint submissions.
•Retrieving or producing firearm related records in response to public disclosure or inter-agency records requests.
•Enter and maintain protection orders in state and federal law enforcement databases in compliance with RCW 7.105.325, including timely data entry, firearm prohibition reporting to NICS, ensuring statewide enforceability, and removing records upon expiration or termination in accordance with legal requirements.
•Support unit operations by maintaining required certifications, participating in training, assisting team members, and performing related duties as assigned while handling sensitive and confidential information with professionalism and discretion.

Qualifications

•Two years of full-time office clerical experience, including public contact, computer use, phones, filing, and processing information requests.
•Demonstrated ability to maintain the confidentiality and integrity of sensitive records and information.
•Ability to read, interpret, and apply complex documents such as laws, policies, and procedures to make informed decisions.
•Strong organizational skills with the ability to work independently, manage multiple priorities, and meet competing deadlines in a high-volume environment.
•Effective oral and written communication skills, with the ability to provide clear, accurate information to individuals from diverse backgrounds using tact and professionalism.
•Strong customer service and interpersonal skills, including the ability to explain program rules, regulations, and procedures in person, by phone, and in writing.
•Ability to follow written directives, established protocols, and detailed procedures with accuracy.
•Demonstrated ability to work both independently and collaboratively as part of a team.
•Strong decision-making skills with the ability to handle complex records and processes.


Highly Desired Qualifications:
•Prior experience working in a law enforcement, criminal justice, or related government agency.
•Experience taking fingerprints using ink or digital systems.
•Knowledge of local, state, and federal agencies involved in maintaining and tracking criminal history information, including firearm-related transactions requiring additional state or federal checks.

SUPPLEMENTAL INFORMATION:

UNION MEMBERSHIP: This position is represented by the Public Safety Employees Union (PSEU).

TO APPLY: Please carefully review the list of required materials before submitting your application.
•Review the list of KCSO Automatic Disqualifiers and verify your qualification for employment with King County Sheriff's Office.
•Submit a Letter of Interest (Cover letter) addressed to King County Sheriff’s Office detailing how your qualifications and experience meet or exceed the minimum qualifications stated in this job bulletin and why you are interested in this position.
•Complete answers to all the supplemental questions

SELECTION PROCESS: Application materials will be screened for clarity, completeness, and responsiveness to the list of qualifications, skills, and abilities. Answers to supplemental questions will assist in determining your eligibility for further consideration. The most competitive candidates may be invited to move forward in the hiring process.

NOTE: It is a hiring requirement that all staff employed by KCSO successfully pass a thorough background investigations process, which includes fingerprinting, criminal history check, reference checks, polygraph test, and other tests as deemed necessary. You must Review the list of KCSO Automatic Disqualifiers and verify your qualification for employment with King County Sheriff's Office.

CONTACT INFORMATION: If you have questions regarding this job announcement, please contact Jessica Lussier at Jessica.Lussier@kingcounty.gov or Linda Tran at lintran@kingcounty.gov.

Additional Information

Forbes named King County as one of Washington State's best employers.Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence.

Are you ready to make a difference?

Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive.

We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity.

Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.