DSHS HCLA Forms & Records Analyst 1

Full Job Description

HCLA Forms & Records Analyst 1

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity.

The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives.

Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians.

This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.

DSHS’ Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program.

Beginning in 2026, the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities.

Your experience, knowledge, and skills make a difference.

This job is located in the WA Cares Fund Imaging Unit (WCIU) and will be supervised by the WA Cares Fund Forms and Records Specialist Supervisor.

You will work with current and archived records for the WA Cares Fund and assists with the development of the uniform statewide process for imaging paper documents to electronic records.

This includes the management non-scannable items and tracing them back to a case or provider file. You will perform prepping, scanning, indexing, boxing up, and record retention of documents.

Your responsibility includes assisting with tracking, researching, and quality assurance around the electronic storage of the records.

The duties of this role are complex and confidential in nature and involves the use of scanning equipment, the Benefits and Customer Care Console, and Microsoft Office programs.

Our team is the first point of contact for this program, and we are responsible for helping Washingtonians understand this new benefit.

Some of what you will do:

• Organize and prepare documents following the Document Management statewide policies and procedures, including receiving, analyzing, and examining documents and resolving discrepancies
• Provide document management support to WA Cares Benefits and Customer Care team, regional and headquarters staff
• Determine accurate document type, classification and coding, then accurately assign them to the client’s electronic case record
• Use the BCC Console for searching and identifying clients and their associated case records
• Electronically image the documents received using scanning equipment and software
• Ensure timely processing of documents

Who should apply:

Professionals with an associate’s degree in business administration, accounting, industrial engineering, or a related field; or high school graduation or equivalent and two years of experience in forms and/or records management.

Equivalent education/experience.

DSHS partners with people to access support, care, and resources.

Along with your online application, please submit:

• Resume

Questions about this opportunity? Contact DSHS Recruiter and reference 02797.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.

We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.



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