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Real Time Crime Center Analyst
City of Norfolk
Police
Location
Norfolk, Virginia, 23510
Salary
$66,496.75 - $111,405.25
per year
Type
Full-Time
More Other jobs →Closes
March 3, 2026
Job Description
Summary
This job involves monitoring live camera feeds, police radios, and dispatch systems in real time to spot crimes, accidents, or other issues and help officers respond quickly by providing key details.
The analyst also reviews video footage and data to support investigations and may testify in court.
It's a good fit for someone with a background in public safety who is comfortable with technology and working various shifts.
Key Requirements
- Associate's degree or equivalent, plus at least two years of experience in police, fire-rescue, or law enforcement
- Knowledge of criminal theory, police procedures, and organizational structure
- Ability to monitor and interpret integrated systems including live cameras, dispatch, and radio
- Skills in reviewing archived video, license plate data, and digital evidence for investigations
- Experience with word processing, linking software, and evidence repositories
- Familiarity with Norfolk's geography and socioeconomic layout
- Availability for day, evening, and night shifts
Full Job Description
The Norfolk Police Department is committed to representing one of the most diverse cities in the region.
Norfolk is home to over 244,000 residents including an array of social, economic, and ethnic groups.
It is the Norfolk Police Department’s mission to recruit, attract, and maintain a diverse work agency that will represent our city, citizens, and the communities we serve.
Real Time Crime Analyst performs duties and tasks in support of law enforcement activities in the Investigative Bureau of the Police Department.
Assists officers and investigators with criminal research needs. Accesses servers and storage media to locate specific video footage for investigators and officers. Testifying in court when necessary.
Answering phone calls for a variety of informational or technical issues and questions. Maintaining daily, weekly, or monthly operational reports.
Duties will vary based on given assignment and will require day, evening, and night shift work
***The departmental hiring rate for this position is $66,496.75 annually***
Requirements
Essential functions include, but are not limited to:
- Monitoring, operating, and interpreting multiple integrated computer and software systems that combine live camera feeds, computer aided dispatch and the police radio system. Uploading video to evidence repositories and creating supplemental incident reports.
- Identify activity or behavior which necessitates a police response, such as criminal activity in progress, crowd
monitoring, and traffic accidents/congestion. - Monitors camera systems and license plate readers relating to in progress situations and communicate with police resources utilizing police radios, phones, and the computer aided dispatch system.
- Review archived camera feeds, license plate data and other digital evidence to assist detectives in solving crimes.
- Other duties as assigned.
Observing calls for service in progress to provide additional information to responding units; monitoring the duties of officers to direct additional resources as needed.
Maintain awareness of police units and calls for service to track evolving situations, identify possible suspects (e.g., locating suspect vehicles and/or fleeing suspects), and relay information when on-scene personnel are unable to do so.
Perform technology-based investigative work in real-time to support communications, dispatch of calls for service and the response to those calls by public safety units.
Collects relevant information and make timely decisions central to police responses while working in a multifaceted technology driven environment.
Qualifications
Work requires knowledge necessary to understand basic operations, technical, or office processes. Knowledge is normally acquired through two years of college resulting in an Associate's degree or equivalent.
Retired police officer or considerable work in a law enforcement agency. Or at least two years of experience in the Public Safety fields of Police and/or Fire-Rescue, or an equivalent combination of education and experience.
The preferred candidate wil have experience and or some knowledge of the following:
- Criminal theory and practice, police department organizational structure, reporting systems and protocols.
- Policies, procedures, and organization functions of the City of Norfolk to include the police department.
- Geographic and socioeconomic layout of the City of Norfolk.
- Word processing and linking software.
- Standard practices, materials, techniques, and equipment associated with criminal activity.
Additional Information
Work Location - 810 Union Street, Suite 808, Norfolk, Virginia 23510
Work Hours - 7 days a week, rotating 10-hour shift, 0700-1700/1500-0100/1700-0300 (subject to change)
Valid Driver's License
U.S. Citizen (born or naturalized)
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