Quality Assurance Specialist

Full Job Description

The incumbent serves as the Quality Assurance Specialist for Environmental Management Services with the Ralph H. Johnson VA Medical Center located in Charleston, South Carolina.

Charleston is classified as a 1A VA facility for complexity and is currently the second fastest growing VAMC in the U.S.

for percent unique patients increase, with a growth rate of 8.52%, and provides the full range of complex inpatient and outpatient care, including medical and surgical intensive care.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirements Education Undergraduate and Graduate Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.

You may qualify based on your experience and/or education s described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: . OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have Ph.D.

or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond .

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

The employee is responsible for developing, implementing, and maintaining a formal, comprehensive Quality Assurance Program encompassing all functions and programs for which Environmental Management Service has responsibility.

The program must meet all regulatory requirements, including JCAHO, SERP, OSHA, EPA, and quality standards developed by VA Environmental Management.

Although environmental sanitation absorbs the majority of the service's resources, and which requires considerable quality assurance effort, the incumbent must also assess the quality of work performed by the Interior Design Section, Linen Operations, Pest Management, and by the administrative support staff.

The employee is responsible for ensuring that all current and new staff maintain training requirements and remain up-to-date.

The employee is responsible for training of all VAMC environmental staff who are responsible for the Charleston VA Medical Center, an adjacent free-standing Mental Health Research building, and a VA Fisher House.

In addition, the incumbent provides VA cleaning criteria to contractors responsible for several lease sites of care, including the James Island Administrative Annex, the Montague Administrative Annex, and Community Based Outpatient Clinics in Charleston (Trident campus), Myrtle Beach, Savannah, and Hinesville.

Future lease activations include a 75,000 sq.ft. Primary Care/Dental Annex, a 10,000sq. ft. Tele-Mental Health Annex, a 84,000 sq. ft. lease in Myrtle Beach, and a 4,000 sq. ft.

Community Resource and Referral Center. The total square footage is 499,725 sq. ft. for the Charleston VAMC Campus, 13,206 sq. ft. for a VA-owned CBOC in Myrtle Beach, and 15,300 sq. ft.

for the Fisher House.

The incumbent is responsible for quality assurance and staff training with the Charleston VA Environmental Management Services, including advice, assistance, and support to top management in developing and implementing procedures, policies, and programs.

Policies and programs must meet the Occupational Safety and Health Administration (OSHA), American Hospital Association (AHA), Joint Commission on Accreditation of Hospitals Organization, Environmental Protection Agency (EPA), and any other applicable accrediting bodies.

As an instructor, this person will occasionally rotate their tour of duty to accommodate meeting the needs of the Service.

The employee will be required to have first-hand knowledge pertaining to the Environment of Care issues and interior design knowledge.

The presentation must be at a level at which all employees can comprehend.

Work Schedule: Monday - Friday 7:00 am - 3:30 pm Compressed/Flexible: May be Authorized Telework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Quality Assurance Specialist/PD079860 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized