VISUAL INFORMATION SPECIALIST (TECHNICAL IMAGING)
U.S. Pacific Fleet
FreshPosted Apr 2
✓ Fresh Listing
Posted: April 1, 2026 (1 day ago)
This job was posted recently. Fresh listings typically have less competition.
IT Quality Assurance-Senior/Specialist: Project/Virtual
State of Washington
Employment Security Department
Location
Washington, 98504
Salary
$92,760 - $124,752
per year
Type
Full-Time
More Other jobs →Closes
April 16, 2026
Job Description
Summary
This job involves leading quality assurance for IT systems in the state's employment security department, focusing on testing software to ensure it's reliable and meets user needs, especially for finance-related projects.
It's a temporary role until December 2027, where you'll design testing plans, manage teams, and work with others across the organization to improve processes.
A good fit is someone experienced in tech testing who enjoys mentoring others and cares about public service in a fast-paced government setting.
Key Requirements
- Deep expertise in software quality assurance, including automated testing and modern engineering practices
- Lead and manage QA standards, test planning, development, execution, defect management, and reporting
- Define and maintain quality assurance goals, test objectives, and metrics for long-term software quality
- Collaborate with cross-functional teams, including product managers, engineers, and stakeholders, to align systems with business objectives
- Coach and mentor full-time employees and contractors, fostering continuous improvement in testing practices
- Maintain knowledge management framework in Azure DevOps (ADO) using Wiki and meet publication goals
- Anticipate dependencies, mitigate risks, and ensure comprehensive test coverage across the software development lifecycle
Full Job Description
.jpg)
This is a project position that is funded through December 2027.
The ideal candidate for the IT Quality Assurance Senior Specialist position is a seasoned technology professional who brings deep expertise in software quality assurance, automated testing, and modern engineering practices.
They thrive in complex, enterprise-level environments and understand how to build and maintain rigorous testing standards that support mission-critical systems.
With a strong command of QA methodologies, they are adept at defining test strategies, establishing long-term quality objectives, and ensuring that every solution delivered across the Finance portfolio meets the highest standards of reliability, efficiency, and user satisfaction.
This candidate excels in collaborative, cross-functional settings and is comfortable working across agency, divisional, and disciplinary boundaries.
They are a natural partner to product managers, engineers, and business stakeholders, translating technical insights into actionable plans that support organizational goals.
As a senior authority within the Finance Technical team, they bring a leadership mindset—coaching and mentoring both FTEs and contractors, guiding teams through complex testing challenges, and fostering a culture of continuous improvement.
Their ability to anticipate dependencies, mitigate risks, and ensure comprehensive test coverage makes them a trusted advisor during all phases of the software development lifecycle.
Above all, the ideal candidate understands the critical role technology plays in supporting the Employment Security Department’s statewide programs and services.
They are motivated by the opportunity to safeguard systems that impact job seekers, employers, internal staff, and partner agencies across Washington.
With a commitment to excellence and a passion for public-sector innovation, they ensure that every deployment is stable, secure, and aligned with the agency’s mission to serve the people of Washington with professionalism, responsiveness, and integrity.
Requirements
Design, develop, implement, update, monitor, communicate and enforce agency standards associated with software quality assurance.
- Lead and manage software quality assurance standards and practices including quality control, test management, test planning, test development, test execution, defect management, and test data collection and reporting.
Independently and proactively seek to understand business, division, agency, and state strategic objectives, ensuring that systems and services maintain alignment whenever possible.
Document and communicate where alignment is not met and facilitate the implementation of remediation and/or mitigation plans.
- Ensure team creates and maintains a knowledge management framework in Azure Dev OPS (ADO) using Wiki. In addition, team must meet established goals for the publication of knowledge base articles.
Independently design, develop, implement, and manage software testing across the portfolio.
- Define, document, and maintain quality assurance goals for the portfolio
- Define, document, and maintain test goals, objectives and priorities that have long term effects on software quality including organizational, fiscal, and technical dependencies
- Define effectiveness, efficiency, and satisfaction metrics for the test process, identifying opportunities for improvement including test analysis and design (effectiveness), test implementation and execution (efficiency), test results reporting, and exit criteria evaluation (satisfaction)
Independently plan, design, develop and execute tests for highly complex mission critical applications and information systems.
- Analyze functional, non-functional, and technical requirements to determine and define testing scope
- Develop, document, and maintain comprehensive test plans and test procedures for feature enhancements, modifications or replacements of mission critical applications and information systems that are highly complex and have wide-area impact
- Develop, document, implement, and maintain comprehensive and well-structured test cases and test scripts for manual and automated tests using a variety of software development/collaboration tools, platforms and languages including, but not limited to C#, Selenium, SQL, PowerShell, JavaScript, JSON, Command-line Git, JMeter, MS Test / NUnit, Azure Dev OPS Test Hub
To request a detailed position description, click here.
Qualifications
- A combination of education and/or relevant IT experience, as listed below, equal to 11 years
- OR Associate’s degree in computer science or closely related field AND 9 years of IT experience in business analysis, testing, or systems development
- OR Bachelor’s degree in computer science or closely related field AND 7 years of IT experience in business analysis, testing, or systems development
AND:
- 4 years of experience with knowledge and technical proficiency in software quality assurance strategies, methodologies, and processes
- 4 years of experience with knowledge and technical proficiency in development architecture and use of automated test tools such as Selenium/Atata/AccelQ as well as writing automated test scripts using a variety of scripting languages such as C#, JavaScript, Windows Batch, and PowerShell
- 4 years of experience with knowledge and technical proficiency of defect tracking tools and techniques
- 4 years of experience with knowledge and technical proficiency of test management tool(s) and techniques
- 2 years of experience with knowledge and progressive experience with database technologies
- 2 years of experience with knowledge of hosting environment variables, e.g., Windows Operating Systems (OS) and commands
AND:
Ability to demonstrate and adhere to the following ESD Employee Competencies:
- Accountability: Accept personal responsibility for work and actions
- Communication Effectiveness: Effectively convey ideas and information
- Critical Thinking: Use purposeful and reflective judgment to process, analyze, interpret, explain, evaluate, illustrate, and compare information.
- Customer Service: Commit to providing value-added services to external and internal customers
- Inclusiveness: Actively contribute to a work environment that embraces diversity and uses diverse perspectives to help achieve organizational goals
- Interpersonal abilities: The ability to relate to your co-workers, mitigate conflict, and inspire others to participate.
Security: Preserve the confidentiality, integrity, and availability of ESD systems and data in accordance with the policies, procedures, and best practices established and maintained by the ESD information security team.
Immediately report any Security event, incident, or breach in reporting. Technical Problem-Solving Skills
AND:
Technical Problem-Solving Skills:
- Ability to analyze and solve extremely complex problems through a methodical process. Fixes application errors or failures on extremely complex applications or processes.
- Seeks opportunities to resolve problems and submits findings to supervisor for review
- Works independently to analyze extremely complex problems, communicating findings and recommendation
Systems Analysis:
- Ability to understand business processes or portions of large and extremely complex projects and propose technical solutions that can improve those processes; design information systems to automate business processes
- Understand portions of business processes of extreme complexity by reviewing the documentation of others
- The methods used to perform the analysis are often innovative in nature.
Process Analysis:
- Ability to read and develop diagrams to illustrate business and/or technical (application) processes
- Understand extremely complex processes
- Ability to conceptualize and communicate processing alternatives to improve efficiencies or solve business problems.
Programming:
- Ability to configure and code using agency and custom development tools
- Ability to plan, document, and code components of extremely complex systems
- Able to maintain applications and processes (fixes application errors or failures and completes service request enhancements)
- Ability to write unit test plans and perform unit testing
- Ability to think in non-linear terms, comfortable with event driven processes, object-oriented designs, service-oriented designs, and applications that consist of code running on multiple platforms
Data Management:
- Understanding of data management constructs, tools, and practices for managing data
- Understanding of database management system features during the design and development of systems or system enhancements. For example, changing tables, data types, enforcing constraints, etc.
- Understanding of data model syntax and terminology
- Understand customer business rules to evaluate data on reports and determine reasonableness/accuracy
Technical Writing/Documentation:
- Documenting technical processes and writing technical material in a way that non-technical people can understand
- Ability to document extremely complex technical processes using prescribed methods
- Ability to maintain technical documentation written by others and keep it up to date
- Documentation is typically done independently with the review of a supervisor
Required equity competencies:
- The ability to take action to learn and grow
- The ability to take action to meet the needs of others
Special Requirements/Conditions of Employment:
- Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check
- This position has access to federal tax information and therefore, per RCW 41.04.821 and the IRS publication 1075, is required to have a criminal history record check through the Washington State Patrol and the Federal Bureau of Investigation.
Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.
Additionally, we ask that you not include photographs or external links within your documents.
Any documents uploaded through this platform will be securely transmitted electronically to support application review.
Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field.
A resume will not substitute for the "work experience" section of the application or vice versa.
Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Additional Information
Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship.
We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities.
Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity.
Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Caleb Baldwin or at 253-306-2999 or the Talent Acquisition Team, prior to the position closing.
If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.
Check your resume before applying to catch common mistakes