Quality Assurance Engineer: Virtual

Full Job Description

The ideal candidate for our QA Engineer (IT Quality Assurance Journey) role is a thoughtful, mission-driven professional who understands the critical role technology plays in delivering equitable public services across Washington.

They are motivated by the opportunity to support systems that directly impact employers, workers, and communities statewide, systems that collect unemployment insurance taxes, manage employer accounts, and help ensure timely and accurate distribution of benefits.

They bring a strong sense of responsibility to work that is highly visible, multi-agency in scope, and essential to the Employment Security Department’s vision of ensuring every Washingtonian has access to the resources

they need to thrive.

This candidate is a skilled QA Engineer with hands-on experience in both manual and automated testing within complex enterprise environments.

They excel at analyzing user stories, designing effective test approaches, and translating requirements into clear, repeatable test cases.

They are comfortable maintaining automated test suites, interpreting test results, and using system logs to diagnose issues with precision.

Their technical foundation is matched by a disciplined approach to software quality assurance practices, ensuring that Tax & Wage IT Systems operate securely, efficiently, and in alignment with agency standards.

Collaboration is at the heart of how this individual works.

They communicate effectively with Business Systems Analysts, Developers, Solution Architects, fellow QA Engineers, and both internal and external customers.

They thrive in cross-functional settings where clarity, documentation, and shared understanding drive successful outcomes.

Above all, they bring curiosity, accountability, and a commitment to continuous improvement, qualities that enable them to contribute meaningfully to the evolution of ESD’s software development lifecycle and to the delivery of reliable, high-impact technology solutions for the people of Washington.

Requirements

Receive and analyze assigned work via Azure DevOps Services. This includes:

Define, maintain, execute, and report manual test cases via Azure DevOps Services. This includes:

Develop and maintain automated test cases for Tax and Wage IT Systems Task:

To request a detailed position description, click here.

Qualifications

Required equity competencies:

IT Experience may include experience in the following areas:

AND:

Ability to demonstrate and adhere to the following ESD Employee Competencies:

Special Requirements/Conditions of Employment:

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.

Additionally, we ask that you not include photographs or external links within your documents.

Any documents uploaded through this platform will be securely transmitted electronically to support application review.

Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field.

A resume will not substitute for the "work experience" section of the application or vice versa.

Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

Additional Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship.

We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities.

Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All

We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Caleb Baldwin or at 253-306-2999 or the Talent Acquisition Team, prior to the position closing.

If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.

This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

**This Organization Participates in E-Verify**