Public Safety Dispatcher

Full Job Description

These positions are located in Sequoia and Kings Canyon National Parks, in the Visitor and Resource Protection Division.

Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis.

You will be placed in a non-pay status from approximately 09/06/2026 to 10/03/2026.

All qualifications must be met by the closing date of this announcement-03/23/2026-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience.

To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time).

If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

For the GS-05 level: Applicants must have one year of specialized experience equivalent to at least GS-04 grade level; OR A Bachelor's degree or 4 years of successfully completed education above high school (You must provide transcripts if qualifying based on education); OR Combinations of successfully completed post-high school education (in excess of the first 60 semester hours) and specialized experience.

The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

Examples of specialized experience are at least 3 of the following: Relaying information on a radio or telephone system; Operating a switchboard; Producing criminal reports through a computer system; Dispatching information in a fire, police, emergency services or similar related work setting.

For the GS-06 level: Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level.

Examples of specialized experience are at least 3 of the following: Providing pre-arrival medical instructions to callers requesting medical assistance; Operating computer systems to track and record data; Preparing written records to capture significant events for later analysis; Operating law enforcement computer databases such as the law enforcement telecommunications system (LETS), justice information system (JIS), or national crime information center (NCIC).

For the GS-07 level: Applicants must have one year of specialized experience equivalent to at least the GS-06 grade level.

Examples of specialized experience are at least 3 of the following: Providing communication and logistical support to responders, Regulating call priorities after determining the severity of the incident; Conducting quality assurance checks on recorded radio transmissions; Conducting training on proper dispatching techniques.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

The following duties are listed at the full performance GS-07 level for these positions: Coordinate initial emergency response, evaluating incidents, soliciting all necessary information, and applying judgment according to interagency guides, protocols and pre-plans.

Receive and evaluate emergency calls, soliciting information to initiate an appropriate response of emergency services personnel, acquiring critical information (law enforcement, fire, medical search and rescue, etc.) from the public and other public safety agencies.

Use a variety of specialized computer programs such as NCIC (National Criminal Information Center), NLETS (National Law Enforcement Telecommunications System), and CAD (Computer Aided Dispatch) in the performance of dispatch duties.

Perform multi-jurisdictional all-risk incidents (law enforcement, wildland fire, structural fire, aviation, intelligence, medical, search and rescue, and other emergency services), and/or serve at an interagency level (collaborate with federal, state, county, and local agencies).

Duties will be developmental in nature when filled below the full performance level.

Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.

At the GS-07 grade level, incumbent may be required to obtain Emergency Medical Dispatch (EMD) certification.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position.

A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS.

A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.