Project/Program Manager I (SDA)

Full Job Description

King County Metro Transit's Rail Division is seeking a to fill a Special Duty Assignment for a Project/Program Manager I (PPM I).

Working under direct supervision an Administrator IV, this position provides support for Rail Division projects, including working with automated information systems, digital records, and train surveillance video systems.

The Project/Program Manager I assists with data extraction, review, and management, supports technology deployments, and helps maintain asset management and preventative maintenance tracking.

The role requires comfort working across multiple systems, managing technical information accurately, and supporting technology-driven processes in a safety-sensitive, regulated environment.

About King County Metro Transit King County Metro Transit is a regional leader in helping people move quickly throughout the region, reducing commuter stress, greening the environment and radically improving urban air quality, by providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington.

Working for Metro means working for a leader in this public transportation industry.

Metro was named Outstanding Public Transportation System of 2018 by APTA, the American Public Transportation Association.

About Link Light Rail

King County Metro Transit's Rail Division manages and maintains Sound Transit's Link light rail service and City of Seattle’s streetcar system.

Link light rail currently spans a 41-mile route from SeaTac to Federal Way and a 6.6-mile route from Redmond to South Bellevue.

By the end of 2026, light rail is projected to expand to nearly 60 route miles, adding two new stations. Additional expansions to the Link system will be coming online for years to come.

Seattle Streetcar includes the 1.3 mile South Lake Union line and the 2.5 mile First Hill line, proudly serving the diverse and vibrant communities around Seattle’s downtown core.

These rail services complement Metro's extensive fixed-route bus system and mobility services.

Puget Sound transit agencies are collaborating to create an integrated transit network that enables people to travel farther, faster, and more easily.

Anticipated Special Duty Assignment (SDA) Duration
Up to 12 months, with the possibility of extension.

Work Schedule
This position is non-exempt from the provisions of the Fair Labor Standards Act and is therefore eligible for overtime pay. The work schedule is Monday through Friday. Start and end times are negotiable (8-hour shifts between 5:00a.m. and 5:00p.m.). However, work outside of business hours will occasionally be required.

Work Location
Primary location is negotiable and may be based at one of the locations below. However, some work at other Rail Division worksites may be required at times.

• Operations and Maintenance Facility - Central (OMFC) at 3407 Airport Way S, Seattle, WA
• Operations and Maintenance Facility - East (OMFE) at 1925 120th Ave NE, Bellevue, WA
• South Lake Union Streetcar Operations and Maintenance Facility located at 318 Fairview Ave N, Seattle, WA

Application Requirements

• A complete online King County application, updated with accurate contact information, and relevant work history going back at least 10 years (or more, if necessary), with all job duties.
• Responses to the Supplemental Questions
• Letter of Interest describing how you meet the qualifications and explaining how this opportunity will support your career interests and goals.

Questions about this recruitment? Contact Skyler Jones, Senior Talent Advisor, skjones@kingcounty.gov

Requirements

As a Project/Program Manager I within the Rail Division Business and Administration’s Administrative Team, you will:

• Gather and compile data for analysis and reporting.

• Obtain, download, review, duplicate, and manage video information from train surveillance systems for incident investigations, suspect identification, and criminal prosecutions.

• Support service coordination by collecting and managing service records and other requested data.

• Manage access credentials and pager duty processes.

• Maintain and support SharePoint sites, files and documentation.

• Support badging processes and credential tracking.

• Assist with MEGS/DLs administration.

• Support technology deployment activities, asset management, preventative maintenance schedules, and special projects.

• Perform preliminary analysis and prepare draft materials for review.

• Draft routine correspondence and reports.

• Respond to inquiries regarding procedures, processes, and applicable regulations or laws.

• Perform other duties as assigned.

Qualifications

We are looking for candidates who possess these minimum qualifications:

• One (1) year of experience providing administrative, analytical, project, program, or operational support, which includes at least two (2) of the following:

  • Gathering, compiling, or validating data for reports or analysis.

  • Entering, extracting, or managing information using databases or automated systems.

  • Drafting correspondence, summaries, reports, or documenting procedures.

  • Responding to routine inquiries related to procedures, processes, or regulations.

  • Coordinating tasks, records, or schedules across multiple workgroups or systems.

Minimum Competencies Include:

• Knowledge of applicable automated systems and software applications.

• Basic knowledge of research methods and quantitative concepts.

• Skill in entering, extracting, and managing information within automated information systems.

• Strong written and oral communication skills.

• Customer service and interpersonal skills.

• Analytical and problem-solving skills.

• Ability to manage multiple competing priorities in a deadline-driven environment.

• Ability to work effectively with individuals from diverse backgrounds.

• Ability to work collaboratively as a member of a team.

The most competitive candidates will also possess these desirable qualifications:

• One (1) or more years of experience supporting projects, programs, or administrative operations in a transportation-related environment.

• One (1) or more years of experience effectively managing files or information on SharePoint.

• One (1) or more years of experience working with data, reports, or technical information.

• Experience working in a safety-sensitive or regulated environment.

Additional Information

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Application and Selection Process

Applicants should complete an application at www.kingcounty.gov/jobs, which includes responding to the supplemental questions, a cover letter The letter of interest should include detail on how you meet the minimum qualifications and explain how an opportunity to serve in the role of Project/Program Manager I (SDA) will support your career interests and goals.

Your application, letter of interest, responses to supplemental questions will be screened for qualifications, competitiveness, clarity, written communication skills and completeness.

The most competitive candidates may be invited to participate in one or more interviews.

Final offers will be contingent upon successful completion of reference checks which may include an internal employee personnel file review.

Telecommuting Requirement
The work associated with this position will be performed predominantly in a hybrid work environment working in the office and at home. Members of the Rail Division’s Director’s Office team are expected to work 3 days per week in the office and up to 2 days telecommuting (depending on business needs). Employees will have access to shared workspaces at various facilities managed by either Sound Transit or City of Seattle. Employees must reside in Washington state and within a reasonable distance to their primary worksite to respond to workplace reporting requirements.

Employees may be provided with a Sound Transit-issued laptop and must maintain a remote workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.

Please note that when employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations.

King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Union Representation:
This position is represented by the Professional and Technical Employees, Local 17, Professional and Technical – Metro Transit (C4) bargaining unit.

Job Code: 243104, Grade 53

Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

#RailJobs