BHRD Chief of Data Systems & Impact (CHS Admin)

Full Job Description

The Department of Community and Human Services values diverse perspectives and life experiences.

The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

Over the past five years, DCHS’s Behavioral Health and Recovery Division (BHRD) has partnered with 55+ community-based behavioral health organizations and five managed care organizations (MCOs) to develop the King County Integrated Care Network (KCICN) to drive better outcomes for community members and increase efficiency in the use of Medicaid and other local funds.

King County BHRD also manages the countywide behavioral health crisis response system through the Behavioral Health Administrative Services Organization (BH-ASO), local funding such as the Crisis Care Centers Levy and the MIDD Sales Tax, and direct service programs such as the Designated Crisis Responders.

The Chief of Data Systems & Impact is a senior executive leader in the Division who will provide strategic direction and management related to current and future implementation and growth of BHRD’s data systems and technology needs.

The role is responsible for leading the vision and oversight of how data are used within BHRD to inform and guide the Division’s overall resource allocation decision-making, which is a key function that holds the Division accountable to the needs of people receiving County-funded behavioral health services.

The role also sponsors the development of evaluation plans, quality improvement initiatives, community engagement activities, and rigorous research studies.

In addition to these strategic activities, the role is responsible for overseeing the execution and management of system functions that support the delivery of essential behavioral health care to over 40,000 King County residents every month.

BHRD provides support for a wide variety of critical administrative health care functions to determine payer coverage, coordinate care, manage claims, reimburse providers, and drive systemwide innovation and accountability.

To ensure BHRD data and technology systems sustainably meet and plan for the Division’s evolving business needs, the Chief of Data Systems & Impact will have a strong understanding of BHRD’s services, data, technology platforms, reporting, and regulatory requirements and the ability to translate business needs to operational changes.

The Chief of Data Systems & Impact works in active collaboration with the King County Department of Information and Technology, and DCHS’s Performance, Management and Evaluation Section, and serves as the “Business Owner” for BHRD information systems design, development, and implementation.

The position will report to the BHRD Director, participate as a member of the BHRD Executive Leadership Team, supervise the BHRD Information Data Systems Manager and team as well as the Behavioral Health Accountability Special Projects Manager, and coordinate closely with key internal and external partners.

The incumbent in this position will align all work with the mission of the Department's Equity, Race and Social Justice strategic plan to reinforce and embed equity, race and social justice principles into policies, practices, attitudes and actions that produce equitable access, opportunities, treatment, impacts and outcomes for all.

WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around 2/26/26.

APPLICATION PROCESSIf you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application.

Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

This selection process may also be used to create a pool of candidates for current and future career service, term-limited temporary, and special duty opportunities. The pool will be active for 6 months.

WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday, 8 am - 5 pm.

MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical.

Unless otherwise directed by the County Executive, department director, or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.

For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue, Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely.

The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

RECRUITER: Greg Mallory, grmallory@kingcounty.gov

Requirements

Lead the Behavioral Health & Recovery Division’s data & technology needs and oversee the strategy, development, implementation and maintenance of technology solutions to support the Division’s business objectives.

Coordinate with internal and external partners to set the strategic vision and manage implementation of initiatives as they relate to BHRD's data functions and system needs.

• Serve as the primary liaison with KCIT for BHRD data and technology-related initiatives, including assuring the procurement of software and proprietary development of information systems aligns with BHRD’s needs.
• Liaise with key external partners regarding data and system needs, including the Washington State Health Care Authority, Medicaid managed care plans, commercial health plans, behavioral health providers, and technology vendors.

Serve as a member of the King County Department of Community and Human Services Behavioral Health & Recovery Division Executive Leadership team and provide supervision and management to designated staff.

Instill King County’s True North values in individuals and their work, lead and cultivate collaborative teams, and foster a culture of equity and inclusion while supporting and executing King County’s Equity & Social Justice efforts.

Qualifications

• Knowledge in computer software, data systems, and applications, and how they can be used to fulfill the administrative needs of both administrative and provider organizations.
• 3+ years of increasingly senior experience in managing and leading teams.
• Advanced skill in identifying potential operational improvements, leading discussion and analysis of potential improvements, and estimating impacts and benefits (qualitative and quantitative) for potential changes in operations.
• Experience managing data assets, including data sharing and governance, compliance with information privacy laws and regulations, data system integrations, and design informed by bioinformatics best practices.
• Demonstrated ability to translate business needs into data system specifications and work with technical teams to document, test, and implement changes.

Desired Experience, Qualifications, Knowledge, Skills

Additional Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.