Program Support Assistant

Full Job Description

Servicing the Hinesville/ Ft Strewart CBOC locations The Program Support Assistant Social Work Service (SWS) is a key staff member of the management team and has specified authority to perform administrative functions.

He/she assists, supports, monitors, and recommends action in the areas of program administration and customer service.

He/she will be active in obtaining data for the office operating budget and setting controls to monitor expenses during the year.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/09/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education s described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Experience scheduling appointments, coordinating meetings, updating office supply sources, purchasing supplies and/or equipment.

Administrative experience writing correspondence and reports, preparing documentation and preparing procurement request.

You will be rated on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is sedentary, and no special physical demands are required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

The Program Support Assistant will provide an array of administrative support functions of a multi-faceted program which requires knowledge of the medical centers organization, mission, vision, function and values to assist and coordinate activities involving a broad range of services.

This office is also responsible for coordination of Social Work Intern Training Program through this medical center's affiliations with the Schools of Social Work at various colleges and universities.

Major duties and responsibilities include: Provides supportive administrative functions to Social Work Service.

Assist with correspondences, responding to letters of inquiry from members of Congress, State Veterans Service Officers, VA Headquarters, and the VA Regional Office.

Collaborates all aspects for clinical privileging. Schedules appointments, coordinates meetings, and or/schedules conferences to include travel processes as necessary.

Agendas, minutes, and reports are prepared independently or with limited supervisory input. Work products are grammatically and technically sound. Initiates requests for personnel actions.

Achieves procurement and contracting which includes preparing procurement requests. Collaborates with multiple services to prepare requests for computer, supplies, furniture, and equipment.

Sets up a wide variety of correspondence and reports. Updates the offices supply sources catalogues.

Performs work involving the gathering, collection, assisting and monitoring of data and statistical information in support of an organizations program operation.

Serves a primary timekeeper to specific area and back up timekeeper across service line. Performs other related duties as assigned.

Work Schedule: Monday - Friday, 0800 am- 4:30 pm Location :Servicing the Hinesville/ Ft Stewart CBOC locations Telework: Not available Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant/PD10224ORelocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized