Summary
This job is for an office manager at the South Carolina Highway Patrol's Troop Six headquarters, where you'll handle daily administrative tasks, support command staff and officers, and manage personnel records and payroll.
It involves providing customer service, preparing reports, and ensuring compliance with HR and operational procedures.
A good fit would be someone organized with strong administrative experience, attention to detail, and the ability to keep sensitive information confidential.
Full Job Description
Serves as Office Manager for South Carolina Highway Patrol (SCHP) Troop Six. Performs complex administrative duties and general office operations in support of the Troop Six command staff and field personnel.
Under general supervision, independently performs a variety of complex administrative and office management functions involved in the operation of Troop Six Headquarters. Receives, routes, and appropriately responds to telephone calls, visitors, and email inquiries for the Troop Headquarters. Provides professional customer service in assisting department employees and the general public.
Serves as a Human Resources Liaison. Maintains, updates, and secures personnel records for all Troop personnel. Attends meetings and classes relating to insurance, benefits, South Carolina Enterprise Information System (SCEIS) and personnel matters in order to maintain updated information. Secures and maintains files of a confidential nature, such as complaints, disciplinary actions, and salary actions. Prepares and forwards Employee Performance Management System (EPMS) reviews and position descriptions (PD) to supervisors to be completed on employees. Reviews EPMS and PD documents upon return to ensure forms are completed correctly. Facilitates headquarters personnel interested in promotional and posted vacancies through the dissemination of information and appropriate correspondence. Tracks officer eligibility for career path advancement and coordinates the processing of reclassifications and step-pay increases.
Composes and types professional correspondence and reports for Troop command staff ensuring that format, grammar, spelling and punctuation are correct. Assists the Troop Commander in the preparation of disciplinary action documentation related to Troop Six personnel.
Serves as the Troop's SCEIS Time Administrator/Approver and Payroll Coordinator. Assists in managing documents for The Commission on Accreditation for Law Enforcement Agencies (CALEA) compliance.
Utilizes databases and electronic systems to track information, documents, and reports. Prepares and submits enforcement data, notifications, court documents, and reports related to law enforcement activity and emergency operations as required. Performs other general office duties as assigned.
Requirements
State Minimum Requirements -
A high school diploma and relevant experience in business management, public administration, or administrative services or a bachelor's degree may be substituted for the required work experience.
Agency Minimum Requirements - Applicant must possess at least one of the following:
1) At least a bachelor's degree in business management, public administration, or administrative services;
2) An associate's degree in a related field and two (2) years of administrative experience; or
3) A high school diploma and four (4) years of administrative experience.
Additional Requirements -
Proficiency in Microsoft Office Word and Excel computer applications. Knowledge of modern office management policies, practices and procedures. Must have extensive knowledge of grammatical rules, language usage and formatting of professional correspondence. Ability to comprehend and communicate effectively orally and in writing. Requires a high degree of confidentiality in handling sensitive business matters.
Under general supervision, employee works independently in interpreting and applying policies and procedures, using sound decision-making, discretion, and professionalism.
Employee works in an office setting.
Additional Information
The South Carolina Department of Public Safety is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.