Program Manager (Director)

Full Job Description

This position is located in the El Paso Passport Agency.

This position serves as a Program Manager, with a working title of Director and contributes toward the directorate's policy guidance efforts by leading the Passport Agency.

TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/ Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

GS-15 Applicants must have 1 year of specialized experience equivalent to the GS-14 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following: Experience in planning, directing, and coordinating program activities related to the passport adjudication, processing, anti-fraud, and acceptance functions; Experience developing operational policies, procedures, and methodologies; Experience analyzing and evaluating management problems and developing solutions; Experience managing and directing all aspects of an organization including workload, office space, and fiscal and personnel resources; and Experience advising senior leadership on operations, policies, and objectives.

There is no substitute of education for specialized experience for the GS-15 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through." Major Duties:

• Exercises the full range of supervisory responsibilities and authorities associated with accomplishing the functional responsibilities of the agency/center.
• Analyzes and interprets broad directives and oversees the administration of laws and regulations governing nationality as related to passport eligibility.
• Serves as a major contributor in the development of policies, procedures, and methodologies for establishing criteria to enhance the security and integrity of U.S. passports.
• Serves as an authority in and exercises highly effective oversight of the activities of the passport agency/center to which assigned by providing authoritative planning and direction.
• Develops new program objectives and ensures that new technologies and innovative methods and practices related to the detection of passport fraud are implemented in a timely manner.