Program Analyst (Informatics)

Full Job Description

This is a full performance level, non-supervisory position, located at the medical centers, in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA).

The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: GS-12: 1 year equivalent to at least next lower grade level Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12. Physical Requirements: See VA Directive and Handbook 5019 Major Duties:

Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates.

Performs the following duties: coordination of computer programs, programming, coordinating EHR programs for staff use, development of project plans, convening stakeholder groups to prompt requirements, conducting environmental scans for viable solutions to business need, deploying solutions, and performing assessments to ensure the informatics products and services are meeting stakeholder needs.

As a recognized expert in HI, the employee guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs and using creative and well-developed interpersonal skills to achieve effective communication with the end users.

The incumbent contributes to the development of software enhancements, guides process improvement activities, and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff.

Provides communication channels to clinical and business teams to support deployment, sustainment and optimization efforts.

Evaluates content quality and assure access to knowledge resources, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization.

Applies statistical (quantitative information derived mathematically), machine learning (use of artificial intelligence to derive knowledge from data to predict outcomes).

visualization (representation of data via a chart or other image), inferencing (a way to understand cause-and-effect relationships) and other techniques to enable decision support.

This type of informatics inquiry and translation facilitates the transformation of data into information, and information into knowledge so that end-users can improve their practice using the best available evidence.

The incumbent may utilize or develop reports language (SQL). SQL Server Reporting Services (SSRS) from the VISN and the VA corporate data warehouse.

Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates.

Adapts clinical software and emerging technologies to optimize the delivery of care through effective education and communication, innovations in process management, and high-quality customer service achieved by working in close partnership with clinical and administrative services.

Provides communication channels to clinical and business teams to support deployment, sustainment, and optimization efforts; includes communication among all stakeholders through each level of the organization, to facilitate and support change.

Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare.

Work Schedule: Monday-Friday 8:00am-4:30pm compressed tours or other flexible schedules. Compressed/Flexible: Available Telework: Adhoc