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Posted: March 3, 2026 (0 days ago)

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Program Analyst (Conflict Resolution & Analysis Administrator)

Bureau of Prisons/Federal Prison System

Department of Justice

Fresh

Location

Washington, District of Columbia

Salary

$143,913 - $187,093

per year

Closes

March 24, 2026More DOJ jobs →

Job Description

Summary

This job involves managing the Bureau of Prisons' program for resolving conflicts through mediation and handling anti-harassment policies to keep the workplace fair and secure.

The role requires working with human resources and legal teams to address complaints, disputes, and grievances across the agency.

It's a good fit for someone with experience in conflict resolution, policy coordination, and understanding federal laws, who enjoys analyzing issues and recommending improvements for better operations.

Key Requirements

  • At least one year of specialized experience equivalent to the next lower grade level in handling complaints, disputes, grievances, and conflicts
  • Experience overseeing programs, policies, or procedures, including planning, directing, coordinating, and evaluating them
  • Expert knowledge of EEO (Equal Employment Opportunity), ADR (Alternative Dispute Resolution) statutes, and federal laws applied to conflict resolution programs
  • Skill in analyzing information and providing recommendations to modify program objectives, plans, and policies impacting national agency operations
  • Ability to determine appropriateness of mediation requests from executives or union leaders
  • Coordination of anti-harassment policies and collaboration with HR and legal divisions

Full Job Description

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

To be considered for the position, you must meet the following qualification requirements. Education: There is no substitution of education for specialized experience for this position.

Experience: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level.

To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are: Experience receiving complaints, handling settlement disputes, and resolving grievances and conflict.

Experience overseeing a program, policy or procedure and assisting in planning, directing, coordinating and evaluating policy.

Experience and expert knowledge of EEO, ADR Statues, federal laws and their applications to manage Conflict Resolution Programs.

Experience analyzing information and providing recommendations in the modification of program objectives, plans, and policies having direct impact on national agency operations.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.** Major Duties:

Serves as the Agency's manager of the Bureau of Prison's (BOP) Conflict Resolution Program which includes the use of mediation to resolve conflict.

Responsible for determining whether requests for mediation submitted by the CEO, and union president if applicable, are appropriate for mediation.

Responsible for coordinating the BOP Anti-Harassment policy.

Works closely with the Human Resources Management Division (HRMD) and the Office of General Counsel (OGC) to set up the legal parameters to resolve issues bureau-wide.

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Posted on USAJOBS: 3/3/2026 | Added to FreshGovJobs: 3/4/2026

Source: USAJOBS | ID: CO-2026-0178