Office Assistant 4

Full Job Description

Requirements

Why It's a Great Opportunity:

In this role, you’ll supervise our Facilities team, which is responsible for providing a welcoming presence for visitors and employees conducting business at our new 1501 Market Street building.

As the first supervisor within a newly created section, you’ll help shape its purpose, provide essential departmental support, and guide the team in establishing a responsive, reliable experience.

Your work will directly influence the development of this role, the growth of the section, and the creation of a warm, professional environment for the public.

Why It's a Great Department:

We have a collaborative culture that is inclusive at all levels. Each person feels a responsibility to help others, especially in learning new skills and abilities, or helping to solve a problem.

The work that we do as a department supports all County business and is appreciated by the public, our tenants, and leadership.

Open communication and collaboration are expected and encouraged, working to be transparent in areas of improvement for ourselves, tenants, and the public.

We encourage you to learn more about our department by clicking here.

How to be Successful in the Role:

Your success will come from being a highly proficient administrative supervisor who is customer-focused, inquisitive, self-motivated, learns quickly and enjoys taking on new challenges, and can work independently.

You will exercise a high degree of discretion and tact with confidential information and should be comfortable escalating situations when necessary.

Your knowledge of general office procedures/practices, technical and specialized functions will ensure your team's success.

If you are an excellent communicator, detail-oriented, can anticipate the needs of your team, and provide steady guidance, then you will be successful here.

Your Future in this Role:

Throughout the onboarding process, you will meet with senior leadership from within the Facilities Department and representatives from the customer departments that we serve.

You will meet with your team regularly to discuss expectations, set goals, and identify priorities, strategic measures, and how to achieve them.

Pierce County offers professional, robust online learning and other training opportunities throughout your career to ensure your success.

This position has multiple career growth and promotional opportunities in Pierce County to build a great career.

Core Daily Responsibilities:

• Supervise and coordinate activities of assigned subordinate employees. Determine work procedures, prepare work schedules, and determine methods for expediting workflow. Issue instructions and oversee work for accuracy, neatness, and conformance to procedures and policies.
• Train staff in departmental procedures, processes, and operation and maintenance of office machines and equipment.
• Investigate grievances involving subordinates and recommend resolution; recommend promotional and disciplinary actions; approve leave requests, over time; schedule vacations to ensure adequate coverage for assigned work area.
• Analyze operating procedures to devise the most efficient methods of accomplishing work. Analyze data gathered, develop information, and consider available solutions. Participate in the analyses, recommendations, and implementation of new systems, policies, and procedures.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click here.

Qualifications

• A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered.
• Four years of progressively responsible clerical experience
• Including one year of supervisory responsibility.
• Additional education may substitute for the required experience for a maximum of two years.

Special Requirements and/or Qualifications:

Additional Information

To be considered for this opportunity, please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
• If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process, or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed.

Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration.

Notification of application status normally occurs 2 to 3 weeks after the closing date.

Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.

At Pierce County, diversity, equity, and inclusion mean commitment, not a single step.

We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career.

We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision.

Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?