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Posted: January 6, 2026 (9 days ago)

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Maritime Center Specialist I

City of Norfolk

Maritime Center

Recent

Location

Salary

From $31,200

per year

Type

Closes

January 17, 2026

Job Description

Summary

This job involves welcoming visitors to a maritime museum and discovery center in Norfolk, Virginia, handling ticket sales, memberships, and cash transactions while answering questions and supporting events.

It's a part-time role perfect for friendly, customer-focused people who enjoy working with the public in a fun, educational setting like a museum or entertainment venue.

No advanced skills are needed, but experience in guest services or cash handling would help.

Key Requirements

  • Greet and interact with guests, answering questions and resolving issues
  • Process monetary transactions accurately and follow cash handling policies
  • Handle admission tickets, membership enrollments, renewals, and gifts using CRM software
  • Maintain and update membership database for accuracy
  • Support events by staffing check-ins, sales, and managing lines
  • Assist with end-of-day sales reconciliation and preparation/closeout of cash tills
  • Previous experience in guest relations, entertainment, or educational institutions preferred

Full Job Description


Established in 1994, Nauticus is a maritime discovery center that hosts 350,000 visitors annually and is home to the Nauticus Museum, Sail Nauticus sailing center, Schooner Virginia, the Battleship Wisconsin and the Half Moone Cruise Terminal. Nauticus’ mission is to benefit the community through education, impactful experiences and by sharing access to maritime resources. Nauticus is seeking a Maritime Center Specialist I that supports the overall function of Cruise and Nauticus events.

Nauticus is a maritime discovery center located along the waterfront in downtown, Norfolk offering a unique form of experiential learning for all ages. Through interactive exhibits and STEM to STERN programming, Nauticus uses the museum, Battleship Wisconsin, sailing center, and Schooner Virginia to tell the story of the maritime environment, industry, and the military.

Department Starting Hourly Rate: $15/hour

Requirements

Essential Functions include but are not limited to:

Greet and interact with guests.Answer on-site guest questions and resolve guest issues.Accurately process monetary transactions and adhere to all cash handling policies.Process admission tickets, membership enrollments/renewals/gifts through CRM software.Maintain and update membership database ensuring accuracy.Supports events by staffing check ins, membership sales, and maintaining lines.Supports end of day sales reconciliation, contribute to preparation / closeout of tills utilized by Guest Services team.Performs other duties as assigned.

Qualifications Work requires knowledge necessary to understand basic operational, or technical processes.

Previous experience working in similar environments: guest relations, entertainment, or educational institutions preferred.

Previous cash handling experience, preferredPrevious phone customer service experience, preferred Additional Information Work Location: One Waterside Drive, Norfolk, VA 23510Work Hours: This position is intermittent part-time working 20 hours per week.

Includes weekends, may include some evenings and holidays.

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Posted on NEOGOV: 1/6/2026 | Added to FreshGovJobs: 1/7/2026

Source: NEOGOV | ID: neogov-norfolk-4700543