Management and Program Assistant (Analysis)

Full Job Description

The Management and Program Assistant (Analysis) will be an employee of the VA Tennessee Valley Health Care System (TVHS) in Nashville, Tennessee and will support nursing services to include the Associate Director, Nursing Service, Nursing Service Chief Nurse, Chief Ward Administration, and Nurse Managers.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/13/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

In addition to meeting the time-in-grade requirement, applicants must possess the following specialized experience: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 which is in or directly related to the duties of the position.

Specialized experience is defined working in a clerical and/or administrative support position in a medical/clinical setting, and which has equipped the applicant with knowledge of medical terminology, computer proficiency (databases, SharePoint, reports, etc.), correspondence procedures, collecting, compiling and tracking data for clinic management.

NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position, dates of employment and the number of hours a week spent in each position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

PHYSICAL REQUIREMENTS: This position requires mobility within the TVHS environment and occasional travel to other cities for meetings and conferences.

The position requires that the incumbent work occasionally at both campuses when necessary to collaborate with other TVHS staff on projects.

The position may require flexible duty hours to accomplish program objectives.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

The Program Analyst is responsible in the provision of continuity between the TVHS Service(s) program activities, researching and interpreting internal and external policies, directives, survey standards and regulatory requirements.

The incumbent will monitor Service activities including review and reporting of all workload statistics and program functions.

Major duties include but are not limited to the following: Ensure the accurate identification, reporting, trending, and education to provide efficient operations and to protect the organization's resources.

Reviews data and metrics for timekeeping to include Financial Services Center (FSC) liaison communication.

Facilitate the design and implementation of indicators, processes and critical pathways that promote the establishment of effective monitoring of all processing functions.

Coordinate and assist with effective tracking systems and conduct statistical analysis on the data to identify patterns/trends and variances.

Coordinate quarterly environmental and safety inspections for the Service. Set priorities and develop strategies to achieve desired goals.

Research and interpret internal and external policies, directives, survey standards and regulatory requirements.

Collect data from multiple sources ensuring precise and accurate summaries are provided for reporting, tracking/trending and reviews.

Identify statistically significant deviations or variances affecting the Nursing program and/or meriting additional study and recommendations based on the findings.

Prepare correspondence to local and national (Congressional) inquiries. Make oral presentations to graphically present statistics and other data.

Prepare written reports to graphically present statistics and other data. Provide consultation, education, user defined studies, and analysis to managers throughout the network.

Establish goals and plans for the development and deployment of defined projects. Review and report all workload statistics and program functions.

Assist in preparation of the annual evaluation of the Service quality management activities and the annual management briefings. Coordinate and prepare recurring or one time requested reports.

Maintain assigned fund control points. Manage the flow of data, develop and manage the content of share points and databases.

Work Schedule: To be determine by the needs of the Service Telework: Ad-hoc - Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Management and Program Assistant (Analysis)/PD701910 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized