Management and Program Analyst

Full Job Description

View Common Definitions of terms found in this announcement.

Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Chief Information Office, Washington, District of Columbia.

This is a non-bargaining unit position. Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

You qualify for the GS-09 grade level if you possess one of the following: Experience: One (1) year of specialized experience at the GS-07 grade level or equivalent performing duties such as: Providing entry-level assistance to staff on program evaluation and management practices, contributing to the development of standard operating procedures and supporting the implementation of new processes.

Monitoring emerging trends and developments in program management and evaluation under close supervision to ensure the agency remains responsive to changing priorities and challenges.

Applying basic qualitative and quantitative methods under close supervision to gather and organize data, identify trends, and prepare preliminary recommendations for improving program efficiency and effectiveness.

Assisting in the review of new or modified legislation for projected impact on agency programs and resources and supporting initiatives to address management challenges.

Contributing to program evaluation efforts by assisting in identifying performance indicators, gathering data, and applying basic statistical techniques to support evaluations of program outcomes.

OR Education: A master's (or equivalent graduate degree such as a L.L.B/J.D.) or 2 academic years of progressively higher level graduate education leading to such a degree; OR Combination of Education and Experience: A combination of successfully completed education and experience.

This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.

In addition to the above requirements, your resume will be reviewed to determine possession of the following competencies: Occupational Reading Occupational Judgment Occupational Interaction Occupational Reasoning Qualification requirements must be met by the closing date of this announcement.

Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707.

Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.

If you are a member of one of these groups, you may not have to compete with the public for federal jobs.

To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.

Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

(https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information) Major Duties:

As a Management and Program Analyst, at full performance level, you will perform the following duties: Conducts analytical studies and evaluations to assess and improve the effectiveness of agency programs, operations, and management processes by applying qualitative and quantitative methods to analyze issues, identify trends, and propose solutions to enhance program efficiency and effectiveness.

Designs and conducts management studies to address specific program challenges by identifying and resolving management problems that require the application of established analytical techniques.

Develops program evaluation frameworks to measure the effectiveness of agency programs and operations by identifying performance indicators, designing data collection methodologies, and applying statistical techniques to evaluate program outcomes.

Evaluates program accomplishments against established goals and objectives, assesses compliance with agency policies and regulations, and develops recommendations to address gaps or inefficiencies, including the preparing of recommendations for program adjustments and evaluating the impact of proposed changes on agency resources and operations.

The first 100 applicants will receive first consideration. Additional applicants, beyond the first 100, may be considered, upon management 's request.

Due to high volume of applicants, not all applicants will be considered.