Management and Program Analyst

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate.

One vacancy will be filled at either Ashburn or Lorton, VA. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Experience: You qualify for the GS- 09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Tracking, monitoring, compiling and analyzing data.

Assisting leadership to resolve administrative issues. Reviews leadership's proposals, plans, reports for substance, conformance, completeness prior to submission.

Experience: You qualify for the GS- 11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Completing reports and correspondence for reporting and presentation to senior leadership.

Providing guidance to leadership on status of actions necessary for administrative issues. Managing management systems, projects, and long/short term plans.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements. Education Substitution GS-09: A Master's degree, two full years of graduate education, a J.D.

or an LL.B. degree from an accredited college or university may substitute for experience required at this level. This education must demonstrate the skills necessary to do the work.

Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.

Education Substitution, GS-11: You may substitute a Ph.D. or an equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree or an LL.M.

for experience at the GS-11 grade level. Such education must have been obtained in an accredited college or university.

Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.

Combining Education and Experience: To combine your education and experience, convert each to a percentage and then add the percentages.

If your education is currently described in quarter hours, multiply by the fraction 2/3 to convert into semester hours then divide the semester hours by 18.

To determine your percentage of qualifying experience, divide your total months of experience by the required number of months of experience. Add your percentages together.

The total must equal at least 100% in order to qualify.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/09/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible.

View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.

Major Duties:

In this Management and Program Analyst position, you will support the Office of Information and Technology by assisting with a range of developmental assignments and program activities requiring application of qualitative methods for assessment of management processes, systems, administrative, and mission support programs.

This position starts at a salary of $70,623.00 (GS-09, Step 1) to $111,087.00 (GS-11, Step 10).

Major duties include, but are not limited to: Assisting in implementing, coordinating, and-or overseeing a variety of program activities.

Supporting management by providing advice or recommendations to improve the efficiency of administrative operations and evaluating the effectiveness of programs.

Creating briefings that focus on long and short range plans, policies, and programs in the direction of goals, objectives, and priorities.

Providing management consultant services to assist managers in identifying and resolving problems associated with planning, integrating, and implementing assigned program areas.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.