MANAGEMENT ANALYST

Full Job Description

You will serve as a Management Analyst in the Transaction Service Center (TSC) of TRAVEL PROCESSING CENTER.

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: 1) Utilizing Microsoft Excel, Visual Basic, or other software to automate processes; 2) Managing eCRM (Salesforce) dashboards and data to improve organization productivity and effectiveness; 3) Determining the purpose, design, platform, integration sites, and outputs/products of automation; 4) Ensuring the availability of the data needed to answer questions or solve a problem even if multiple data repositories are required.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Major Duties:

• You will manage, create, and utilize robotic software automation or robotic process automation (BOT) to improve productivity and efficiency.
• You will advise leadership on the impact and requirements to change or implement robotic software automation or BOT.
• You will utilize current BOT coding languages such as Visual Basic, C++, JAVA, Python, etc.
• You will ensure applicable system business rules are adhered to and that users have their needs met.
• You will conduct tests to ensure continuing functionality.