Mail Clerk

Full Job Description

About the Position: This position is located in the Madigan Army Medical Center, Tacoma, Washington. Tacoma is a diverse city nestled between Seattle and the state capital of Olympia.

Tacoma is located on the shores of Commencement Bay, within pristine eyesight of Mount Rainier.

World-class museums, hotels and theaters draw thousands to downtown Tacoma while the shores of the Puget Sound and Mount Rainier inspire outdoor enthusiasts. Enjoy the mild climate.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

30 Percent or More Disabled Veterans Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

General Experience: One year of general experience is progressively responsible for sorting and distributing internal documents, processing incoming or outgoing mail, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as processing, routing, and distributing accountable and non-accountable mail and packages.

OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas: Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Teamwork Major Duties:

• Receive mail from U.S. Post Service (USPS) delivery truck on a daily basis.
• Receive packages delivered through FEDEX, UPS or other private carriers.
• Date stamps all letter mail, flats and packages when received.
• Ensure mail is secured at all times.
• Determine proper routing of mail with incorrect or incomplete addresses or no address or addressee by other means (return address, medical terms use on exterior of mail/package or other visual clues which may indicate addressee)
• Sort by class and place bulk and other designated mail categories into bins for mail that cannot be forwarded.
• Maintain separate bins for magazines and newspapers.
• Assist customers and provide guidance on proper addressing and regulatory requirements.
• May handle biological specimens and other medical items during the process of re-routing.
• Close mailboxes, changes combination within specified time, re-labels mailbox and reissues, as appropriate.