IT Application Development - Entry
State of Washington
FreshPosted Feb 26
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Posted: February 26, 2026 (1 day ago)
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IT Systems Administrator – Entry
State of Washington
Dept. of Transportation
Location
Washington, 98504
Salary
$72,816 - $97,968
per year
Type
Full-Time
More IT & Technology jobs →Closes
March 16, 2026
Job Description
Summary
This entry-level IT job at the Washington State Department of Transportation involves supporting computer systems that help track highway maintenance activities, like apps on iPads and vehicle location trackers, ensuring they work smoothly for field workers.
You'll install, fix, and maintain hardware and software for mobile devices, trucks, and web tools, while helping users and coordinating with the main office.
It's a great fit for someone starting out in IT who likes hands-on problem-solving, enjoys working with diverse teams, and is comfortable in outdoor settings around maintenance yards.
Key Requirements
- Foundational knowledge of systems administration and IT support
- Strong troubleshooting skills for hardware, software, and connectivity issues
- Experience or ability to install, configure, and maintain mobile devices, web applications, and vehicle-mounted systems
- Customer service skills to assist users and communicate effectively with diverse field operations teams
- Willingness to drive and operate heavy equipment in maintenance yards for hands-on testing and repairs
- Ability to coordinate with vendors and use specialized test equipment
- Problem-solving abilities in a 24/7 operational environment
Full Job Description
About WSDOT
The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence.
Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state.
In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, leads an award-winning Active Transportation Plan, holds the record for the world’s widest tunneling project, and operates the largest ferry system in the nation!
The Opportunity
WSDOT is seeking an IT Systems Administrator to support the North Central Region (NCR) maintenance asset management systems, including the Highway Activities Tracking System (HATS) and Automated Vehicle Locator (AVL), IPads, which are critical to tracking daily highway maintenance operations and ensuring reliable service delivery across the region.
This position will provide technical support for mobile, web, and vehicle-mounted technologies by installing, configuring, maintaining, and troubleshooting computer hardware, software, mobile devices, and truck-mounted IT systems; assist users; and coordinate with Headquarters (HQ) to ensure consistent system performance in a 24/7 operational environment.
A strong candidate will possess foundational systems administration knowledge, customer-focused technical support skills, problem-solving and troubleshooting abilities, and the ability to communicate effectively while supporting diverse users and field operations.
What to Expect
The WSDOT HQ Maintenance Division is responsible for $655 million budget and operation and maintenance of over 20,000 lane miles of roadway, 3500 bridges and structures, as well as over 800,000 individual features such as roadway and Stormwater systems, drainage, traffic barriers and roadside vegetation.
The Maintenance Operations Technology Group operates within the HQ Maintenance Operations Branch and is responsible for the development, maintenance, training and implementation of technology within the Maintenance Division.
This position supports the NCR and assists HQ with supporting South Central (SCR) and Eastern Regions (ER).
Among the varied range of responsibilities held within this role, the IT Systems Administrator – Entry will:
- Support the daily operation of HATS web and mobile application and Repair Cost Estimating (RCE) Tool to include identifying and assist with resolving operation problems; promptly respond to user technical support requests.
- Investigate and troubleshoot hardware, software, and connectivity faults.
- Serve as a system administrator for the NCR and assists HQ with SCR and ER AVL system.
- Drive and operate heavy equipment within maintenance yards to perform troubleshooting and repair of AVL systems and equipment; ensure proper functionality through hands-on testing of AVL equipment.
- Resolve installation problems, coordinate with vendors, and execute the use of specialized test and calibration equipment.
- Troubleshoot, repair, and conduct prescribed preventative maintenance procedures.
- Test and troubleshoot on-board CANBUS, ISOBUS, environmental switching equipment, pulse-width modulator amplifiers,
- Assist HQ with the daily operation of the Remote Weather Information System hardware, software, and communications technologies.
- Assist HQ with determining hardware and software needs of maintenance operations and assigned projects in the development of future Maintenance Management System.
- Assist in defining user/client requirements for technical services.
Qualifications
To be considered for this opportunity, the following are required:
Systems Administration & Technical Troubleshooting
- Demonstrated ability to independently diagnose and resolve technical issues related to IPad software and hardware, across web and mobile platforms, including system administration, log analysis, SQL querying, and network troubleshooting.
- Skills to apply critical thinking and technical knowledge to ensure continuous system functionality and user support.
AVL & Mobile Technology Support
- Demonstrated ability to configure, and troubleshoot AVL systems, including web-based applications, mobile data hardware, and vehicle-integrated electronics.
- Skills to apply basic diagnostic and coordination skills to ensure reliable system performance, support operational safety, and enable accurate data collection for agency decision-making.
Remote Sensor & Field Technology Management
- Demonstrated ability to manage and maintain remote environmental sensor networks, including diagnosing hardware and communication issues, coordinating preventative and corrective maintenance, and ensuring data accuracy to support operational and public safety decisions.
Transportation Maintenance Operations Knowledge
- Working knowledge of transportation maintenance operations and the ability to align technical support activities with field and operational needs.
Customer Service & Technical Communication
- Proven skill to deliver inclusive, responsive, and accessible technical support and training; communicate effectively across roles and regions; clearly document solutions; and build user confidence through collaborative problem-solving.
Growth Mindset
- Actively demonstrates a commitment to learning and growth.
Service-Oriented
- Takes action to meet the needs of others.
In addition to the competencies above, the following are also required:
- A valid driver’s license and the ability to operate state-owned vehicles.
- Ability to maneuver and transport various materials and/or equipment weighing up to 50 pounds.
It is preferred that qualified candidates also have:
- GPS & Surveying Technology Knowledge: Understanding of GPS technology and highway surveying methods and concepts as applied to maintenance and field operations.
- Adaptive IT Solutions Delivery: Demonstrated ability to independently coordinate and implement technology solutions that adapt to evolving business needs and support maintenance operations objectives.
- Equipment Operation & Field Testing: Ability to safely operate heavy equipment within maintenance yard environments to support system testing, evaluation, and troubleshooting activities.
In addition to the preferred competencies above, the following is also required:
- A class A CDL; Ability to safely Operate heavy equipment within maintenance yard environments for testing and evaluation activities.
*To review the full Position Description, please follow the directions in the Contact Us section of this posting.
Important Notes
- This recruitment may also be used to fill additional positions per business needs.
- This position offers limited flexible/hybrid remote work options and will be required to report in-person to the office about three to four days a week.
- This position will require regular travel to various sites throughout the region. Occasional travel to other sites across the state with possible overnight stays and off-hour work.
- WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit, please visit www.uscis.gov
In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position.
For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements.
Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
Why WSDOT
- Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
- Paid Leave – In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!
- Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
- Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.
Check out this video to learn more: Why WSDOT?
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the “References” section of the online application; does not require an additional attachment.
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency.
Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace.
All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply.
Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter at Robyn.Lovely@wsdot.wa.gov. Please be sure to reference 26DOT-NCR-24754 in the subject line.
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