Supervisory IT Specialist (CUSTSPT)
Drug Enforcement Administration
Posted: March 6, 2026 (0 days ago)
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Air National Guard Units
Department of the Air Force
Location
Phoenix, Arizona
Salary
$68,545 - $101,558
per year
Type
Full-Time
More IT & Technology jobs →Closes
Base salary range: $51,332 - $66,732
Typical requirements: 1 year specialized experience at GS-8. Master's degree or 2 years graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job is for an IT specialist in the Air National Guard who helps maintain and support computer networks, voice and data systems, and wireless communications for the air refueling wing in Phoenix, Arizona.
The role involves troubleshooting issues, managing customer support tickets, and ensuring secure information processing for military operations.
It's a good fit for someone with hands-on experience in IT support, a military background, and a passion for technology in a team-oriented defense environment.
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTSPT) T32, PDD2182P01and is part of the AZ 161st Air Refueling Wing, National Guard.
Military Grades: E-4/SrA - E-6/TSgt Compatible Military Assignments: Must possess or be able to obtain the AFSC of 1D7X2R SPECIALIZED EXPERIENCE: GS-09 - 1-year specialized experience equivalent to at least the next lower grade.
In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training receiving, maintaining, and issuing data storage media for computer operations.
Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing.
Experience in at least one programming language.
Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language.
Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow.
Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment.
Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
GS-11 - 1-year specialized experience equivalent to at least the next lower grade.
In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.
Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls.
Experience that required adaptations of guidelines or precedents to meet the needs of the assignment.
Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Major Duties:
This position is located with the 161st Air Refueling Wing, Phoenix, AZ.
This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants.
The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operations.
The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications.
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