IT Senior Project Manager

Full Job Description

We’re seeking an experienced IT Senior Project Manager who thrives in complexity and delivers with precision.

You’ll manage multiple high-visibility initiatives, align sponsors and stakeholders, oversee budgets and vendors, drive organizational change, and ensure projects deliver real business value.

In addition to owning execution, you’ll help strengthen PMO standards, shape how projects and programs are delivered across DST teams, and provide leadership and mentorship without direct supervisory responsibility.

Ready to make an impact? Apply now!

This position has an anticipated work schedule of Monday – Friday, with flexible hours between 7:30 AM - 5:00 PM; subject to change.

This position is responsible for managing the full lifecycle of Digital, Strategy, and Technology (DST) projects or programs, including leading the project team, requirements gathering, initiation, planning, execution, monitoring, controlling, closing, and customer service handover while acting as the primary interface to the Project Sponsor and/or Project Steering Committee. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Requirements

• Manages both complex and intermediate-level projects and programs to ensure successful and consistent delivery on scope, budget, and schedule.
• Leads and builds relationships with project teams in a functional matrix organization.
• Identifies knowledge and performance gaps in Project Management and recommends solutions and best practices to improve Project Management Office (PMO) practices and standards.
• Authors and communicates necessary project and program documentation using the prescribed PMO systems and tools, including the project charter, scope statement, schedule, work breakdown structures, network diagram, risk management, budget, dashboard reporting, and related documents for the success of the project.
• Develops project scope of work and necessary documents for request for proposal (RFP) procurement processes. Defines clear deliverables necessary to meet the project objectives and business value. Manages activities in conjunction with the Procurement Division’s RFP process.
• Develops and maintains the project and program schedules utilizing best practices.
• Develops project budgets with management; manages project cost tracking throughout the project and program lifecycle.
• Performs requirements gathering; develops and maintains a requirements traceability matrix to ensure project goals are clear and deliverables are being met with desired outcomes.
• Initiates, coordinates, and conducts project meetings documenting decisions and mitigation. Identifies and coordinates areas for further research and development that are critical to project completion and delivery; prepares and leads contingency plans for issues that may arise.
• Utilizes the PMO's knowledge base, procedures, structure, and Knowledge Performance Indices (KPIs) to guide and complete projects; suggests improvements to PMO's processes by sharing project experiences.
• Manages contracts by managing contracted resources, deliverables, invoicing, and implementation.
• Creates resource plans, estimates resource requirements for all work packages and project deliverables, and manages resource planning throughout the project lifecycle.
• Develops and manages project and program risks and risk management plans.
• Develops and delivers professional communication plans and stakeholder management plans. Coordinates and executes necessary Sponsor Meetings and Executive Steering Committee meetings.
• Develops and executes organizational change management plans. Establishes relationships with businesses to successfully implement the organizational change management plan by setting expectations for all stakeholders from initiation to closing.
• Initiates project change requests as needed to manage scope with the business; appropriately controls scope creep.
• Develops project quality plans and ensures project quality standards are being met. Reviews and accepts project deliverables.
• Consistently and professionally communicates project and program progress, status, and risks to stakeholders, peers, supervisors, and DST senior management team.
• Performs other duties as required.

Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.

Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

• Extensive knowledge and application of standard project management processes and best practices.
• Knowledge of El Paso County standards, operations, and processes.
• High level of knowledge and expertise with Microsoft Office Suite.
• Strong written and verbal communication skills; ability to write and produce clear and concise written reports with attention to grammar, spelling, and punctuation. Ability to present information in a professional, formal setting.
• Must have strong organizational skills and possess high attention to detail.
• Ability to successfully interact and sustain working relationships with stakeholders, sponsors, and technical team members. Ability to provide excellent customer service. 
• Ability to manage project stakeholders with respect, tact, and diplomacy.
• Ability to successfully manage a program, including one – two large projects and three – six medium/small projects at one time.
• Maintain regular and punctual attendance.

Required Education & Experience

• Bachelor's degree in project management, business administration, computer science, information systems, or related field.
  • Four years of related professional experience may substitute for the required degree. 
• Eight years of project management experience.

Licenses/Certificates

• Must possess and maintain a valid driver's license.
• Project Management Professional (PMI-PMP) Certification issued by Project Management Institute preferred.

Pre-Employment Requirements

• Must pass conditional post offer background investigation, motor vehicle record check, and drug screen.

Additional Information

Duties are performed primarily in an office and remote work environment dependent on Department discretion and business needs; some travel may be required.

The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.