GIS Manager

Full Job Description

We’re seeking a forward-thinking GIS Manager to lead our enterprise GIS environment and drive innovation across County operations.

This role blends leadership, product management, and strategic oversight as well as guiding ArcGIS Enterprise and Online environments, shaping the GIS roadmap, managing vendor relationships, and empowering a skilled team of professionals.

You’ll collaborate with executives, IT leaders, and departments countywide to ensure GIS services deliver measurable value. Ready to lead, modernize, and inspire? Join us!

For consideration, please include a cover letter and copy of your resume.

This position has an anticipated work schedule of Monday – Friday, 8:00 AM - 5:00 PM with evenings, weekends, and on-call responsibilities as needed. Schedule is subject to change.

Supervises and directs Geographic Information System (GIS)staff and oversees the operations, strategic planning, and delivery of GIS services across the organization. Responsible for administering and supporting the County’s enterprise GIS environment, with an emphasis on coordinating GIS-related projects, defining product direction, and ensuring that GIS capabilities align with organizational strategy. This role is responsible for project oversight, product management, governance, cross-departmental collaboration, GIS enterprise platform, GIS service delivery, and team work management.

The GIS Manager leads the development and implementation of GIS initiatives, manages enterprise-level configuration and licensing, and ensures that GIS technologies are deployed effectively to support County operations and long-term strategic objectives. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Requirements

• Supervises, directs, and mentors the GIS team; provides leadership, guidance, training, and professional development opportunities. Conducts performance evaluations and participates in hiring and disciplinary processes.
• Oversees and prioritizes GIS projects using standard project management methodologies; defines project scope, timelines, resource requirements, and success criteria for most GIS-related initiatives across departments.
• Serves as the product manager for the County’s enterprise GIS environment – increasing adoption, shaping the GIS roadmap, managing the GIS lifecycle, evaluating new GIS technology, and ensuring solutions meet organizational needs and user expectations.
• Coordinates with technical leads to guide system architecture, integrations, and enhancements within ArcGIS Enterprise and ArcGIS Online.
• Provides strategic oversight of the ArcGIS Server sites, services, and related infrastructure, delegating routine configuration and support tasks to appropriate technical staff.
• Develops and maintains GIS governance standards, operational procedures, and documentation related to configuration management, system maintenance, data governance, data workflows, and service delivery.
• Responsible for the GIS platform license, vendor contracts, vendor management, and cost management.
• Oversees the creation and maintenance of spatial data schemas, metadata catalogs, and related data management practices.
• Guides the development and release of web mapping applications, tools, and workflows; collaborates with stakeholders to translate business needs into system features and enhancements.

• Provides guidance regarding troubleshooting issues with end users, technical staff, and/or vendors to arrive at prompt solutions.

• Facilitates communication between departments, project sponsors, end users, and technical teams to ensure alignment and seamless delivery of GIS projects and services.
• Reduces involvement in daily frontline troubleshooting by empowering technical team members, supporting escalation protocols, and focusing on high-level issue resolution and planning.
• Represents GIS in cross-departmental initiatives, regional partnerships, and enterprise planning discussions.

• Performs other duties as required.

Supervision Exercised: This classification requires supervising and monitoring performance for a regular group of employees or unit(s) including providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed. A first-line or second-line supervisor typically performs these tasks.

Supervision Received: Receives administrative supervision. This classification typically performs job duties and resolves conflict according to their own judgment and initiatives, requesting supervisory assistance only when necessary. Special projects are managed with little oversight, and assignments may be reviewed upon completion. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

• Working knowledge of GIS data structures, system configurations, enterprise architectures, and integration strategies.
• Strong ability to align GIS capabilities to solve business problems and support strategic objectives.
• Strong organizational skills and attention to detail, with the ability to document complex systems and processes thoroughly.
• Ability to guide the creation of GIS tools and services using Python, Visual Basic, XML, or similar environment (hands-on scripting optional but advantageous).
• Ability to work effectively with stakeholders to define functional and technical project requirements and translate them into actionable solutions.
• Ability to lead, manage, and develop staff; evaluate performance objectively; and promote high team performance.
• Strong verbal and written communication skills with an emphasis on stakeholder engagement and customer service.
• Ability to collaborate effectively with IT professionals on cross-disciplinary projects involving databases, integrations, and system design.

• Maintain regular and punctual attendance.

 Required Education & Experience

• Bachelor's degree in computer science, geography, planning, or related field.
  • Four years of related professional experience may substitute for the required education. 
• Seven years of experience administering and supporting an enterprise GIS system.
• Three years of supervisory or demonstrated leadership experience in an enterprise technology environment.

• Demonstrated experience in IT project management or product management roles.

Licenses/Certificates

• Must possess and maintain a valid driver's license.

 Pre-Employment Requirements

• Must pass conditional post offer background investigation, motor vehicle record check, and drug screen.

Additional Information

Duties are primarily performed in an office remote work environment dependent upon Department discretion and business needs; some travel may be required. May be required to work outside normal business hours.

The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.