Senior Consultant / 60020521
State of South Carolina
FreshPosted Apr 8
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Posted: April 9, 2026 (1 day ago)
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IT Consultant II*** INTERNAL POSTING***
State of South Carolina
Technical College of the Lowcountry
Location
South Carolina, 29201
Salary
$57,700 - $103,900
per year
Type
Full-Time
More Other jobs →Closes
Open until filled
Job Description
Summary
This job involves running the college's helpdesk, fixing tech problems for students and staff, and overseeing junior technicians to ensure smooth IT support across campus.
It also includes maintaining classroom equipment like projectors and video systems, handling basic network admin tasks, and supporting printers and other devices.
A good fit would be someone with hands-on IT experience who enjoys teaching others, troubleshooting issues, and working in a team-oriented educational environment.
Key Requirements
- Bachelor's degree in a related field or equivalent experience in IT systems design, installation, operation, repair, sales, or marketing (year-for-year substitution allowed)
- Experience managing a helpdesk and providing first- and second-line technical support to users
- Ability to hire, train, schedule, and supervise IT technicians, part-time employees, and work-study students
- Knowledge of instructional technology maintenance, including instructor stations, projectors, video conferencing, and Crestron systems
- Proficiency in Active Directory and Azure AD administration, including user/machine setup, troubleshooting, and Intune monitoring
- Skills in supporting printers, copiers, and miscellaneous equipment, including vendor coordination and supply management
- Capability to perform physical tasks like equipment installation, cable running, and system setup
Full Job Description
Job Purpose:
Under general supervision of the IT Manager III, employee will be responsible for managing the College’s Helpdesk function, providing technical support to end users and supervising other technicians.
Employee will provide classroom and event support, as well as supervise support provided by other technicians. Employee will act as a secondary administrator for College AD and Azure AD.
Operate and supervise the student/employee Helpdesk. Provide first line support to students and employees who contact the helpdesk for technical assistance.
Hire, schedule, train, and supervise the IT Consultants I as well as part-time employees and work study students to work on the Helpdesk.
Acts as second-line support for issues escalated by the IT Consultants. Ensures adequate and competent coverage during scheduled Helpdesk hours.
Maintains positive and effective communications with faculty, staff, and administrators. Performs all other related duties as may be assigned.
Requirements
Additional Information
The Technical College of the Lowcountry seeks to be the first choice for higher education in South Carolina’s Low Country Region. The college is a public, open door, two-year comprehensive College of higher education. The College is dedicated to serving the diverse educational, workforce development, and personal enrichment needs of the rural counties of Beaufort, Colleton, Hampton, and Jasper. In an atmosphere of shared values, the College encourages creativity, innovation, and resourcefulness among its students, faculty, staff, and administrators. South Carolina is making our Veterans a priority for employment in state agencies and institutions.
The Technical College of the Lowcountry is committed to a policy of equal opportunity for all qualified applicants for admissions or employment without regard to sex, race/color, religion, national origin, age, disability, service in the uniformed services (as defined by state and federal law), veteran status, political affiliation or belief, marital or family status, pregnancy, childbirth, or related medical conditions, including but not limited to, lactation, genetic information, genetic identity, gender expression, or sexual orientation.
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