Information Technology Specialist (Applications Software)

Full Job Description

The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism.

We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.

In order to qualify, you must meet the education and/or experience requirements described below.

For the CP-12/GS-14: Incumbent must have at least 52 weeks of specialized experience to the CP-11/GS-13 level.

Specialized experience is defined as 1) monitors the performance, functionality, security, and integrity of applications; 2) communicates complex technical requirements to technical and non-technical personnel; and 3) prepares and presents briefings to senior management officials on complex and controversial issues.

*Applicants applying for positions in the 2210 series must have IT-related experience demonstrating each of the four competencies listed below.* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

All eligibility requirements must be met by the closing date of the vacancy announcement.

(Information on Qualification & Education is located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/) Major Duties:

This position is located in the Enterprise Applications and Management Division, Office of Information Services (OIS), Office of the Chief Administrative Officer (OCAO), United States Capitol Police (USCP).

Formulates comprehensive plans and provides technical leadership and direction to accomplish activities associated with the acquisition, implementation, fielding, and sustainment of IT resources.

Provides advice for budget planning purposes, using available technical information, to ensure sufficient funds are allocated to meet organizational needs related to software, equipment, systems and information systems services.

Provides assessments of recommendations and how they may affect operations and mission achievement.

Serves as a senior technical applications development specialist and performs work that involves technical planning, design, development, testing, implementation, and management of internet, intranet, and extranet activities, including systems/applications development and technical management of internal websites.

Develops and submits appropriate procurement documents required to obtain software development tools, systems, and services identified to meet user requirements.

Reviews technical documents required to initiate actions for resources, services and projects, including performance work statements, government cost estimates, quality assurance plans, project management plans, and technical performance plans.

Serves as a Contracting Officer Representative (COR), initiating and monitoring complex, high-dollar technical contracts and manages significant investments in software as a service (SaaS) solution.

Consolidates, validates, and submits relevant policy and procedural recommendations that will enhance the efficiency and responsiveness of team operations pertaining to support of enterprise applications.

Provides policy guidance and enforcement to IT management, staff, and customers.

Implements strategic plans and technical guidance provided by the Associate Director and Deputy Chief Information Officer (DCIO).

Ensures that enterprise applications are operated and managed in accordance with higher authoritative regulations, and that personnel associated with enterprise applications are trained and certified by applicable regulations.