Information Systems Manager

Full Job Description

Merced County is seeking a strategic and experienced Information Systems Manager to join our Information Technology Division.

This is a key leadership role responsible for guiding critical technology operations that support Countywide services and infrastructure.

This position provides management oversight and technical leadership for core enterprise environments, including Network & Communications Systems, Office Automation & Help Desk Services, and Enterprise Systems Infrastructure.

The ideal candidate brings deep expertise in enterprise class infrastructure design, implementation, and operations, along with a strong background in enterprise cybersecurity platforms and best practices.

This role plays an integral part in planning, coordinating, maintaining, and continuously improving the County’s technology ecosystem to ensure secure, reliable, and high-performing services.

Beyond technical excellence, we are looking for a dynamic and forward-thinking leader who can translate strategic goals into actionable initiatives.

This role requires strong project management capabilities and the ability to foster collaboration across technical teams, departments, and stakeholders.

• Plans, coordinates, and directs the general business and technical operations of assigned areas of responsibility, including performing such administrative functions as budget development, conferring with the department head on matters of policy and procedures, and representing the department in public and county meetings.
  
  
• Consults with departmental officials and advises on the feasibility of applying information technology to their operation.
  
  
• Coordinates, schedules, assigns, and prioritizes projects to ensure efficient operations.
  
  
• Ensures standards for quality and quantity of work are met.
  
  
• Provides oversight on analysis of user requirements, procedures to resolve problems and improvement of existing systems.
  
  
• Reviews computer system capabilities, workflow and scheduling limitations to determine effectiveness of systems.
  
  
• Reviews technical reports, memos and instructional manuals for documentation of application systems.
  
  
• Evaluates new or proposed hardware and software for usefulness and compatibility with existing resources.
  
  
• Supervises and evaluates the work of subordinates.
  
  
• Participates in the selection and development of personnel. Analyzes existing operations and recommends modifications for improvement.
  
  
• Assigns responsibility for systems to subordinates and assists with complex technical problems.
  
  
• Ensures adequate controls exist in systems and ensures all applications and systems are adequately documented.
  
  
• Continually reviews operations to ensure effective use of resources under their authority.

Requirements

Qualifications

• Provide oversight and operational direction to all activities within assigned area of responsibility.
  
  
• Frequent operation of personal computer and other modern office equipment.
  
  
• Communicate effectively with others in person, in writing, and over the telephone.
  
  
• Analyze data then interpret policies, procedures and regulations to develop appropriate conclusions and prepare reports.
  
  
• Meet deadlines under stressful conditions.
  
  
• Resolve conflicts and respond appropriately to complaints.
  
  
• Complete multiple priority projects with conflicting deadlines.
  
  
• Establish, implement, and achieve goals and objectives.
  
  
• Represent the County, Department, and Division with the community and other agencies.
  
  
• Resolve conflicts and respond appropriately to complaints.
  
  
• Complete multiple priority projects with conflicting deadlines.
  
  
• Establish, implement, and achieve goals and objectives.
  
  
• Represent the County, Department, and Division with the community and other agencies.
  
  
• Make presentations to the Board of Supervisors and other groups.
  
  
• Maintain confidential information in accordance with legal standards and/or County regulations.
  
  
• Train, evaluate and supervise staff.
  
  
• Participate in the preparation of the budget; administer and monitor budget.
  
  
• Frequent use of depth perception, peripheral vision and color perception.
  
  
• Frequent use of hand-eye coordination.
  
  
• Frequent use of data entry device including repetitive hand and arm motion.
  
  
• Occasionally lift and carry up to 40 pounds.
  
  
• Normal dexterity, frequent holding and grasping.
  
  
• Regular attendance is an essential function.
  
  

• Principles and techniques of systems development lifecycle utilizing current tools and languages.
  
  
• Principles and techniques of software and systems acquisition development, quality assurance and control.
  
  
• Operation and integration of computer systems and peripheral equipment.
  
  
• Principles and practices of supervision.
  
  
• Principles and practices of technical problem solving.
  
  
• Principles and processes for providing customer service.
  
  
• Principles and practices of management including training, directing, evaluating and supervising subordinates.
  
  
• Principles and practices of budget development, preparation, and expenditure control.
  
  
• Public Sector personnel rules and regulations.
  
  

• Apply best practices and principles to software development.
  
  
• Utilize modern office methods, functions, and clerical procedures.
  
  
• Establish, monitor, and control projects and schedules to meet goals and objectives.
  
  
• Plan, delegate, prioritize, and supervise activities.
  
  
• Communicate effectively, both orally and in writing.
  
  
• Exhibit a high degree of analytic ability.