Human Services Associate - Non-Merit

Full Job Description

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in Department of Health and Human Services, Community Based Services.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this classification may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Requirements

Definition of Responsibility

Under close supervision, determines eligibility of clients for various Homeless Services programs, services and resources in areas such as public or mental health, social services, and aging; and assists other professionals with screening, referral and case management.

Examples of Essential Duties

• Assists walk-in clients and answers telephone inquiries for Homeless Services.

• Interviews clients, Assesses needs to eligibility for services according to established guidelines.

• Explains program policies and procedures to clients.

• Assists clients and others in obtaining needed supportive information as required and contacts other agencies to verify information.
  community services and resources.

• Assists in placing clients into other programs. Maintains detailed records of cases in HMIS.

• Regularly works with professionals in program to assist with Agency campaigns and programs.

• Assists with data collection, entry, management, and analysis.

• Emergency Operations: Participates as needed in the agency’s mandated obligation to provide mass care and shelter under the direction of the County or State Emergency Operations Center.

• Performs other related duties as required.

Example of Other Duties

• Initiates procedures to refer, grant, modify, deny or terminate client’s participation in program.
• Performs other related duties as required.

Qualifications

Required Qualifications

Graduation from an accredited college or university with an Associate in Arts degree in a social or behavioral science.

(Experience in individual, group, or family counseling or intake and referral work may be substitutes on a year-for-year basis up to a maximum of two years for the required education.)

Knowledge, Skills, and Abilities (Entry Level)

• Basic knowledge of interviewing techniques.
• Ability to obtain information from clients and to compile information into case records.
• Ability to communicate orally. Ability to establish and maintain effect working relationships with others.
• Ability to understand Federal, State, and local regulations, program policies and procedures, to apply them to specific client situations, and to compute the amounts of grants to clients.
• Ability to maintain detailed and accurate records and to prepare summary reports.
• Ability to use a computer to enter, update, or retrieve information.

Knowledge, Skills, and Abilities (Full Performance)

• Knowledge of Federal, State, and local regulations, policies and procedures relating to assigned programs.
• Knowledge of community services and resources and other agency programs forreferral.
• Knowledge of County and departmental rules, regulations, policies and procedures relating to the performance of duties.
• Skill in obtaining information from clients and applying program requirements to determine eligibility.
• Skill in maintaining accurate records programs and preparing summary reports.
• Ability to assist human services professionals with case management.
• Ability to perform basic assessment of client needs for referral purposes.
• Ability to recognize clients in crisis and take appropriate action.
• Ability to maintain client confidentiality.

Licenses and CertificatesSome positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment.Proof of Licenses, Certifications and EducationApplicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position.

Diplomas or transcripts must show the applicant's major field of study.

Copies and unofficial transcripts are acceptable.Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.

Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree EquivalencyApplicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc.

(www.WES.org)Mail or deliver documents to:ATTN: Human Services Associate - Non-MeritOffice of Human ResourcesBaltimore County Government308 Allegheny Ave.Towson, MD 21204

You MUST attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Additional Information

Physical and Environmental Conditions
This is a non-merit, unclassified, grant-funded position. This position is essentially sedentary with occasional walking, lifting, or other limited physical activities. Position may require traveling between work sites.

Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.