Hotel Desk Clerk NF-01
United States Army Installation Management Command
FreshPosted Apr 14
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Posted: April 14, 2026 (0 days ago)
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Hotel Desk Clerk NF-01
United States Army Installation Management Command
Department of the Army
Location
Waianae, Hawaii
Salary
$18 - $18.30
per hour
Type
Closes
April 30, 2026
Job Description
Summary
This job is for a front desk clerk at an Army recreation center hotel in Hawaii, where you'll handle guest check-ins, reservations, payments, and provide information about facilities.
It's a customer-facing role that involves basic math, computer use, and friendly interactions with visitors.
A good fit would be someone with entry-level experience in hospitality or retail who enjoys helping people and working in a relaxed, scenic environment.
Key Requirements
- Ability to perform basic math operations (add, subtract, multiply, divide) for reports and transactions
- Good verbal communication and customer service skills
- Proficiency in using computers for data entry, word processing, and email
- Preferred: One year of hotel front desk experience
- Highly qualified: Six months of customer service in hospitality, retail, or related field
- Experience handling cash, credit card transactions, point-of-sale systems, and reservation software
- Ability to reconcile cash at end of shift and secure funds
Full Job Description
This position is located at Pililaau Army Recreation Center (PARC), Waianae, Hawaii (Island of Oahu). Incentives and Bonuses. Incentives will not be paid.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A qualified candidate must possess the following: MINIMUM QUALIFICATION CRITERIA: Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry.
Good verbal communication skills and customer service skills. One year hotel front desk experience is preferred.
Resume MUST clearly reflect the knowledge and experience listed under the minimum qualification criteria above.
HIGHLY QUALIFICATION CRITERIA: A minimum of six months of customer service experience in hospitality, retail, or a related industry.
Proven experience in handling cash and credit card transactions, as well as operating point-of-sale and reservation system.
Proficiency in using computers for administrative tasks, to include email correspondence and data entry.
IMPORTANT: Note: Applicants who meet both minimum qualifications and highly qualifying/best qualified criteria will be referred to the selecting official for consideration first. Major Duties:
- Makes reservations for incoming guests based on room availability and assists clientele in the completion of required forms and registration cards.
- Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.
- Updates registration information on registration cards. Orients guests concerning use of facilities and equipment, and other facilities available on post.
- Computes charges for guests checking out, receives payments and room keys; renders receipts. At end of shift, reconciles and secures cash .
- Performs other duties as assigned.
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