Health System Assistant (Office Automation)
Military Treatment Facilities under DHA
Posted: January 16, 2026 (0 days ago)
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Veterans Health Administration
Department of Veterans Affairs
Location
San Antonio, Texas
Salary
$51,201 - $66,563
per year
Type
Full Time
More Healthcare & Medical jobs →Closes
Base salary range: $37,764 - $49,094
Typical requirements: 1 year specialized experience at GS-5. Bachelor's degree + some experience.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves supporting ear, nose, and throat (ENT) care in a clinic for veterans, handling tasks like preparing equipment, assisting with exams and procedures, and maintaining supplies.
A good fit would be someone with hands-on experience in medical support roles, especially in ENT or similar areas, who is detail-oriented and comfortable teaching others how to use specialized tools.
It's ideal for those who enjoy working in a healthcare team to help patients recover from ear and throat issues.
The ENT Health Technician provides complete care and manages the technical aspects of the ENT clinic.
This responsibility requires a thorough knowledge of the procedures required for pressure equalization tubes, biopsy of the skin, neck, oral cavity, esophagus, laryngeal and upper respiratory tract.
The technician is the consistent operator of equipment and teaches/instructs/coaches physicians and other health care providers in the use and care of this equipment.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/26/2026.
Individual Occupational Requirement: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists.
Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.
You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization.
Examples of specialized experience would typically include, but are not limited to: ordering, processing, receiving, monitoring, maintenance, restocking of medication, supplies, and equipment within the clinic; administering routine ear examination and removing cerumen form the ear utilizing instrumentation or irrigation; removing sutures and staples, sizing tracheotomy tubes, suctioning tracheotomy tubes and laryngectomy stomas, or replacing tracheotomy tubes when indicated; AND obtaining biopsy samples from patients, such as skin, neck, oral cavity, esophagus, laryngeal and upper respiratory tract biopsy.
OR, Education: Applicants may substitute education for the required experience.
To qualify based on education for this grade level you must have Applicants may substitute one full year of graduate level education for the specialized experience required for the GS-07 level.
Degree must be directly related to the work of the position. (Transcript Required). OR, Combination: Applicants may also combine education and experience to qualify at this level.
You must have a combination of specialized experience and education beyond a completed graduate education and experience may be used to meet total.
To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned).
Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-07.
For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e.
50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major Duties:
Major Duties: Facilitates fiber optic laryngoscopic examination and assists the provider in the management of epistaxis.
Provides complete technical support for pressure equalization tube placement, biopsies, botox vocal cord injections, transnasal esophagoscopy, rigid nasal endoscopy, sinus debridement, vocal cord injection for medialization of vocal cords, and other procedures as indicated.
Performs complex procedures such as appropriately sizing tracheotomy tubes, suctioning tracheotomy tubes and laryngectomy stomas, or replacing tracheotomy tubes when indicated.
Provides patient teaching concerning tracheotomy and laryngectomy care.
Interfaces with personnel within the facility and related services outside the facility via e-mail, telephone, and face-to-face to provide the ENT clinic with support needed for optimal service to the Veteran.
Contacts the patient to secure the confidence and cooperation of the patient by explaining rationale for clinic appointments or scheduling of a procedure.
Applies knowledge of medication, equipment and supplies used in the clinics so as to communicate with both the medical staff and the patients Must have thorough knowledge of aseptic and sterile techniques and must apply these principles throughout examinations, test, and surgical procedures.
Knowledgeable of the operation of complex equipment and maintaining this equipment in an operational mode.
The technician is the consistent operator of equipment and teaches/instructs/coaches physicians and other health care providers in the use and care of this equipment.
Work Schedule: 8:00 AM - 4:30 PM, Monday - Friday Virtual: This is not a virtual position.
Position Description/PD#: Health Technician (ENT)/PD011330 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
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