Guest Services Agent - Part-Time Ute Indian Museum
State of Colorado
FreshPosted Feb 5
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Posted: February 10, 2026 (0 days ago)
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Guest Services Representative
United States Space Force
Department of the Air Force
Job Description
Summary
This job is for a front desk worker at a lodge on a military base in Colorado, where you'll handle guest check-ins, reservations, payments, and basic upkeep of the lobby while providing friendly service.
It involves working flexible hours, including nights, weekends, and holidays.
It's a good fit for someone with customer service experience who enjoys helping people and can manage multiple tasks in a fast-paced environment.
Key Requirements
- Experience in clerical or cashier work demonstrating ability to handle multiple tasks and provide quality customer service
- Ability to work irregular schedules, including weekends, holidays, and all shifts
- Skill in receiving and confirming room reservations via phone, email, letter, or in person
- Proficiency in registering guests, assigning rooms, issuing keys, and processing payments
- Capability to maintain records, prepare reports, and ensure cleanliness of front desk and lobby
- Familiarity with basic property management systems for updating room status and night audits
- Professional appearance and demeanor at all times
Full Job Description
About the position: This position will be assigned to the Pikes Peak Lodge located on Peterson Space Force Base.
Position requires working irregular schedules, to include weekends, holidays, and all shifts. Who May Apply: Open to everyone.
Applicants will be categorized by preference(s) and/or priority consideration eligibilities.
An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/24/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
Major Duties:
Duties and Responsibilities Receives and confirms room reservations by letter, telephone, email, or personal contact.
Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters.
Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements.
Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list.
Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio.
Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests.
Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12885162
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