Guest Services Representative
United States Space Force
FreshPosted Feb 10
✓ Fresh Listing
Posted: February 6, 2026 (4 days ago)
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GUEST SERVICES REPRESENTATIVE
Air Combat Command
Department of the Air Force
Job Description
Summary
This job involves working at a lodging facility on an Air Force base, where you'll handle guest check-ins, reservations, payments, and ensure smooth customer service for military personnel and authorized visitors.
It's a flexible part-time role with variable hours up to 40 per week, including nights, weekends, and holidays.
A good fit would be someone with customer-facing experience in hospitality or retail who enjoys helping people and can manage multiple tasks in a fast-paced environment.
Key Requirements
- Experience in clerical or cashier work demonstrating ability to handle multiple tasks and provide quality customer service
- Ability to resolve basic arithmetic problems and make change for customer payments
- Meet state and legal age requirements for selling alcoholic beverages
- Availability to work days, nights, weekends, and holidays
- Professional appearance and demeanor at all times
- Open to all applicants with preference categories for veterans, military spouses, and transition hiring
Full Job Description
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Moody AFB Lodging. Guaranteed 0 hours, but may work up to 40 hours per week.
Member will work under the guidance and direction of the Guest Services Manager. Maintain a professional appearance and demeanor at all times. This position is considered Flexible Part-time.
Must be able to work days, nights, weekends, and holidays. Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.
An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/13/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.
Must meet state and legal age requirement for sale of alcoholic beverages. Must be able to work days, nights, weekends, and holidays.
You will be evaluated on the basis of your level of competency in the following areas: Major Duties:
Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
Ensures that only authorized patrons use government-sponsored quarters. Accepts payment, makes change, and presents departing guests checkout statements.
Prepares and safeguards cash receipts, prepares daily cashiers report. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12882980
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