Guest Services Agent - Part-Time Ute Indian Museum

Full Job Description

HISTORY COLORADO has a strong commitment to diversity, inclusion and cultural competency, because of that, we are continuously seeking to recruit individuals who will enhance this diversity and ultimately the effectiveness of our organization.

Two foundational things are true at History Colorado: We love Colorado. And we believe in the transformative power of history.

We are a people-driven, history-centered movement building a better future.

We are stronger when we do this together, building new knowledge and shared meaning that improves lives today and for our descendants.

As an agency of the State of Colorado and a non-profit organization, we are committed to serving all Coloradans.

We offer access to our state’s history through enriching experiences at eleven museums and historic sites, with dynamic and relevant exhibits and activities.

We work with school groups and young learners through field trips, day camps, and traveling programs.

We’re also home to a free public research center, Colorado’s Office of Archaeology and Historic Preservation (OAHP), and the Colorado State Historical Fund (SHF), the nation’s largest preservation program of its kind.

We steward 15 million objects, photographs, and archival resources that make up the State’s collection, and serve tens of thousands of learners of all ages through dynamic programs.

We strive to be a place of belonging for all Coloradans. We’re committed to Colorado’s diverse communities through education, engagement, and access.

We know we’re succeeding when more voices, perspectives, and experiences are part of History Colorado.

It's our vision that every Coloradan feels rooted, draws strength from those who have come before us, and knows they belong in this place.

In pursuit of a more just and equitable Colorado, we embody the grounding virtues listed below as the foundation of all aspects of our work: our thinking, communication, process, outcomes, and evaluation.

Our work is guided by, for, and of the communities we build, belong to, and serve, and we commit to:

• Being in Community

• Amplifying and Centering Voices of Black, Indigenous, and People of Color

• Co-creation and Shared Authority

• Humility and Reflection

• Responsiveness and Flexibility

• Shared Destiny

If you are considering a career opportunity with the goal of making a difference, consider joining the dedicated people at History Colorado. We offer fantastic benefits including:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans

• Medical and dental health plans: https://stateofcoloradobenefits.com

• Employer supplemented Health Savings Account

• Paid life insurance, plus additional optional life insurance options

• Short- and long-term disability coverage

• 11 paid holidays per year plus generous vacation and sick leave accruals

• BenefitHub state employee discount program

• State of Health employee wellness program

• Excellent work-life programs, such as flexible schedules and more.

Mission Statement: We are Colorado. Together, our generational work centers communities, deepens knowledge and catalyzes the transformative power of history.

Equity, Diversity, and Inclusion

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Learn more at: https://dpa.colorado.gov/about-us/edi.

Requirements

Position Description: The Guest Services Specialist will assist Community Museum staff with museum daily operations and provide a welcoming environment to all visitors. This Is a part-time regular position, with benefrts and holiday compensation. Weekend schedules and holidays are required.
Duties include:

• Ensure that museum admission, gift shop and membership sales, daily tours, programs and activities run smoothly
• Answer questions about the museum and the area
• Provide support for our volunteer team.
• Give tours or assist with programs if necessary, such as stack chairs, move tables, load and unload dishwashers to assist with programs.
• Open and close the museum
• Complete a visual check of all areas of the museum to check for anything out of the ordinary, report any concerns to staff.
• Maintain overall appearance of the facility as directed
• Open, close and operate cash register and dally sales records for days onsite, this includes counting the cash register at the beginning and end of the shift, recording all sales and reporting on the dally transactions and attendance.
• Assist with running programs for the public Including school field trips, museum tours and other special events.
• Assist with special projects and events as assigned.
  
  

Qualifications

Desired Skills & Experience: experience working In museums, the tourism industry, retail and/or customer service, experience with Excel and Google Sheets a plus, comfortable working independently, excellent communication skills required, knowledge of local area and surrounding attractions Is helpful.

Additional Information

History Colorado is committed to anti-racism practices across its institution and outlined in our grounding virtues.

As such we encourage members of Black, Indigenous, People of Color (BIPOC) LGBTQ+ and differently abled communities to apply for this position.

To see these virtues click this link: (Anti-Racism Grounding Virtues)

Resumes will not be accepted in lieu of a completed application, but will be used to supplement information to the application.

Part of the selection process for this position will involve a review of the information you submit in your application materials.

Therefore, it is paramount that in the experience portion of your application, you describe the extent that you possess the education, experience and competencies outlined in the job announcement as well as the special and/or preferred qualifications.

Failure to include adequate information or follow instructions may prevent you from competing in subsequent measures used to arrive at a top group of applicants.

A pre-employment criminal background check will be conducted as part of the selection process.

Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from being considered for this position.

Should your background check reveal any charges or convictions, it is your responsibility to provide Human Resources with an official disposition of any charges.

Fair Pay & Compensation: History Colorado is committed to pay equity. The posted salary range represents our good faith estimate for this role. Final offers are determined by a comprehensive salary analysis in compliance with the Colorado Equal Pay for Equal Work Act, considering factors such as a candidate’s relevant experience, education, work location and internal equity.

ADAAA Accommodations: History Colorado is committed to the full inclusion of all qualified individuals. In accordance with the ADAAA, we provide reasonable accommodations to ensure that applicants with disabilities can participate fully in the application and hiring process. If you require an accommodation to complete the application, participate in an interview, or perform any other part of the selection process, please contact our ADAAA Coordinator at Jesus Garcia (303) 866-2136 or email Jesus.l.garcia@state.co.us. We are here to ensure you have a positive and accessible experience.

E-Verify Participation: We utilize E-Verify to verify the work authorization of all new team members. Following your job offer, you'll need to complete Section 1 of the I-9 form by your start date. Per federal regulations, we’ll also need to review your original identity and work eligibility documents within your first three days on the job. For more details on your rights and responsibilities, check out dhs.gov/e-verify.