Field Audit Manager - Out-of-State North (Revenue Auditor Supervisor) (Internal Only)

Full Job Description

This opportunity is open only to current permanent DOR employees.

This Field Audit Manager position manages and is the subject matter expert for the Audit division’s Out-of-State North area.

This Field Audit Manager position is the subject matter expert for tax administration, audit policies and procedures, excise tax rules and laws, taxpayer rights, agency responsibilities, management principles and personnel rules.

The position is accountable for significant contributions (Multi-millions) of revenue to the state general fund, local governments, and dedicated accounts.

The position also controls spending related to travel, training, supplies, and small equipment.

Some additional functions of the job include:

• Planning, developing, and implementing an audit program within a defined geographical area.
• Evaluating projects and assignments to determine resource needs, based on complexity and experience levels of staff.
• Monitoring status of in-progress assignments and providing assistance to staff to resolve complex issues.
• Ensuring that all Audit assessments conform to the Quality Audit Standards set for fair and uniform application of tax law.
• Assisting in the resolution of complex tax issues, including those where there is no precedent.
• Assisting the Attorney General’s Office with discovery requests and trial preparations, including testifying as needed.
• Directing and managing 10-15 professional and remotely located audit staff, including lead auditors (Revenue Auditor 3) and possibly expert Revenue Auditor 4 positions deployed throughout the geographically defined area.

Note: A non-Tumwater station may be negotiated depending upon the selected incumbent's current geographic location.

The Audit Division is the primary enforcement arm of the Department of Revenue and is responsible for a national enforcement program intended to promote voluntary compliance. The division has 300+ employees located in 14 offices across Washington, and in various cities throughout the United States. The division's efforts include Field Audit, Account Research and Desk Exam, Computer Assisted Audit, and Public Works Clearance.

A successful candidate will:

• Possess excellent communication skills and the ability to build relationships effectively with individuals at all levels in the organization.
• Have proven conflict resolution and problem solving skills.
• Have the ability to support staff through effective coaching and mentoring.
• Model agency values and foster an environment that is inclusive and welcoming to all.

Please note: Throughout our selection processes, we will also be evaluating candidates for knowledge, skills, abilities, behaviors, and capacity for effective leadership that aligns with the cultures of DOR.

Qualifications

We're looking for candidates who have the following knowledge, skills, abilities and behaviors:Leadership & Supervision

• Direct supervision of a geographically dispersed team, including hiring, training, coaching, and performance management.
• Ability to set clear expectations, monitor progress, and apply progressive discipline when necessary.
• Competency in remote supervision and virtual team management.

Strategic Planning & Program Management

• Skill in developing and adjusting audit strategies based on evolving business environments.
• Ability to allocate resources effectively and manage competing priorities.
• Experience in contract management and vendor oversight (e.g., RFQQ processes). Technical Expertise in Tax Law & Auditing
• Deep understanding of Washington tax law, audit procedures, and taxpayer rights.
• Ability to interpret and apply complex tax rules, including issues of first impression.

• Competency in evaluating audit quality and ensuring compliance with agency standards.

Analytical & Decision-Making Skills

• Independent judgment in high-stakes decisions with multi-million dollar implications.
• Ability to identify emerging tax issues and recommend policy changes.
• Skill in resolving taxpayer disputes and preparing legal responses.

Communication & Interpersonal Skills

• Strong written and verbal communication for internal coordination and external representation (e.g., Board of Tax Appeals).
• Ability to mediate between taxpayers and the department.
• Public speaking and stakeholder engagement capabilities.

Adaptability & Resilience

• Flexibility to adjust work hours and travel as needed.
• Ability to work under pressure and manage emergencies or threats in the field.

Ethics & Confidentiality

• Commitment to safeguarding sensitive taxpayer and agency information.
• Understanding of data-sharing agreements and legal confidentiality requirements.

Note: This position requires an understanding of current technology including computer hardware, software, and databases; sampling (both random and statistical) and evaluation methods; advanced functions and capabilities of computing equipment and software and their applications; and electronic data processing systems.

The ability to take action to learn and grow

• This equity competency identifies people who are curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.

The ability to take action to meet the needs of others

• This equity competency identifies people who are flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Uses an equity & inclusive approach

• Actively seeks to understand and appreciate the diverse backgrounds, perspectives, and experiences of colleagues, customers, and communities.
• Encourages an inclusive culture where everyone feels valued and respected.
• Uses an equity lens that applies an objective perspective to daily work by considering impacts on the people we serve, particularly marginalized groups by actively identifying and removing inequitable barriers.

Preferred Qualifications:

Bachelor’s degree with a major in accounting or other related field which includes 24 semester or 36 quarter hours of college level accounting and three to four years of professional auditing or accounting experience.

Additional experience in tax administration, tax policy, or in tax auditing may substitute year-for-year for the education.

Ability to manage and remotely direct staff; interpret and articulate excise tax rules, policies, and procedures; effectively coordinate both horizontal and vertical echelons; and analyze internal administrative and audit systems and procedures.

Knowledge of the Washington Revenue Act of 1935, as amended; rules, policies and court decisions affecting the audit program; principles and procedures of accounting and auditing.

Working knowledge and full utilization of skills in management principles, communication techniques, personnel rules and regulations, direct and remote supervision, mentoring, coaching, motivating, team building, performance assessment and OFM travel regulations.

Certified Public Accountant, Certified Management Accountant, Certified Internal Auditor, or Certified Fraud Examiner.

To be considered:

Complete the online application in detail and attach the following:

• A written document (no more than 2 pages) describing your leadership philosophy.
• A resume, highlighting your work experience and education.
• Three professional references.

* Note - Incomplete applications or applications received without these materials may be disqualified

Additional Information

Questions:

My name is Chuck, and I am here to assist you with this amazing opportunity. Please feel free to reach out to me with any questions that you may have or with any help you may need.

My email is chuckj@dor.wa.gov, or if you prefer, you may contact me by phone at (360) 704-5737. To take advantage of Veteran's preference please attach your DD-214, member 4 long form, or your NGB-22.

Please black out your social security number and date of birth before attaching. The Department of Revenue is proud to be an equal opportunity employer.

We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

Prior to a new hire, a background check including criminal history will be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

If you need any assistance during the application process, please call the Human Resources Office at 360-704-5731.

Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.