Family Support Specialist - HUMAN SERVICES - BFA - Kanawha Co.
State of West Virginia
FreshPosted Jan 15
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Posted: January 20, 2026 (0 days ago)
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Family Support Specialist - Human Services BFA - Hampshire Co.
State of West Virginia
HUMAN SERVICES - BFA - Region 1 - Mineral/Hampshire
Location
West Virginia, 25305
Salary
$34,247 - $58,936
per year
Type
Full Time
More Social Services jobs →Closes
February 5, 2026More State jobs →
Job Description
Summary
This job involves helping families in Hampshire County, West Virginia, by checking if they qualify for financial aid programs like TANF and guiding them toward self-sufficiency through assessments, interviews, and referrals to community services.
A good fit would be someone with a background in social work or customer service who enjoys working directly with people facing challenges and has strong organizational skills.
The role requires travel within the area and may include overtime.
Key Requirements
- Bachelor's degree from an accredited college or university, or equivalent combination of education and experience in interviewing or helping individuals/families
- One year of paid experience in interviewing clients/public and evaluating data against standards, or assisting troubled individuals/families toward social development
- Valid driver's license and access to reliable transportation for required travel
- Ability to conduct telephone and face-to-face interviews within program guidelines
- Skills in analyzing aptitude tests and developing employment goals
- Knowledge of TANF and economic service program eligibility policies
- Willingness to work overtime as needed and complete a one-year probationary period
Full Job Description
Position is located in Hampshire County
Under general supervision, perform work at the full-performance level by determining eligibility for all TANF and economic service programs accurately and efficiently. Assist clients in becoming self-sufficient via department services and community programs. Complete assessments and activity placements. Must process applications and conduct telephone and face-to-face interviews within program requirements. Analyze and interpret aptitude test results to direct the development of employment goals for applicants. Make referrals to appropriate agencies when necessary. Work must adhere to policies outlines by the Office of Family Assistance. Employee must possess a valid driver’s license and must have access to transportation for required travel. Performs related work as required
This position may require overtime.
Click The APPLY Link To Apply Online.
Qualifications
Training: A bachelor's degree from an accredited college or university.Substitution: Any combination of college training and/or full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development may substitute for the required training on a year-for-year basis.
Experience: One year of full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development.
Additional Information
Probationary period of 1 yr.
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