Family Support Specialist - HUMAN SERVICES - BFA - Kanawha Co.
State of West Virginia
FreshPosted Jan 15
Recent Listing
Posted: January 6, 2026 (9 days ago)
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Family Support Specialist - Human Services - BFA - Wayne Co.
State of West Virginia
HUMAN SERVICES - BFA - Region 3 - Wayne
Location
West Virginia, 25305
Salary
$34,247 - $58,936
per year
Type
Full Time
More Social Services jobs →Closes
January 22, 2026More State jobs →
Job Description
Summary
This job involves helping families in Wayne County, West Virginia, by checking if they qualify for financial aid programs like TANF and guiding them toward self-sufficiency through assessments, interviews, and referrals to community services.
A good fit would be someone with a bachelor's degree or relevant experience in social work or client interviewing, who is patient, organized, and has a reliable way to travel for work.
It's ideal for those passionate about supporting people facing challenges to improve their lives.
Key Requirements
- Bachelor's degree from an accredited college or university, or equivalent combination of education and experience in client interviewing or social support on a year-for-year basis
- One year of full-time paid experience in interviewing clients or the public and evaluating data against standards, or helping troubled individuals/families toward social development
- Valid driver's license and access to reliable transportation for required travel
- Ability to accurately determine eligibility for TANF and economic service programs
- Skills in conducting telephone and face-to-face interviews, completing assessments, and analyzing aptitude test results
- Knowledge of making referrals to appropriate agencies and adhering to Office of Family Assistance policies
- Successful completion of a one-year probationary period
Full Job Description
Wayne County1 Vacancy
Under general supervision, perform work at the full-performance level by determining eligibility for all TANF and economic service programs accurately and efficiently. Assist clients in becoming self-sufficient via department services and community programs. Complete assessments and activity placements. Must process applications and conduct telephone and face-to-face interviews within program requirements. Analyze and interpret aptitude test results to direct the development of employment goals for applicants. Make referrals to appropriate agencies when necessary. Work must adhere to policies outlines by the Office of Family Assistance. Employee must possess a valid driver’s license and must have access to transportation for required travel. Performs related work as required.
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Qualifications
Training: A bachelor's degree from an accredited college or university.Substitution: Any combination of college training and/or full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development may substitute for the required training on a year-for-year basis.
Experience: One year of full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development.
Additional Information
Probationary period of 1 yr.
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