Family Support Specialist - Human Services - BFA - Region 1 - Monongalia Co.
State of West Virginia
FreshPosted Feb 17
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Posted: February 11, 2026 (7 days ago)
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Family Support Specialist - Human Services - BFA - Region 1 - Taylor Co.
State of West Virginia
HUMAN SERVICES - BFA - Region 1 - Tucker/Randolph/Barbour/Taylor
Location
West Virginia, 25305
Salary
$34,247 - $58,936
per year
Type
Full-Time
More Social Services jobs →Closes
February 27, 2026
Job Description
Summary
This job involves helping families in West Virginia determine if they qualify for financial assistance programs like TANF, guiding them toward self-sufficiency through assessments and referrals to community services, and conducting interviews either in person or over the phone.
A good fit would be someone with a bachelor's degree or relevant experience in social work or client interviewing, who is organized, empathetic, and comfortable with travel and occasional overtime in rural areas.
Key Requirements
- Bachelor's degree from an accredited college or university, or equivalent combination of education and experience in client interviewing or social support
- One year of paid experience interviewing clients or helping troubled individuals/families toward social development
- Valid driver's license and access to reliable transportation for travel across counties
- Ability to accurately determine eligibility for TANF and economic service programs
- Skills in conducting telephone and face-to-face interviews, completing assessments, and analyzing aptitude test results
- Adherence to Office of Family Assistance policies and making appropriate referrals to agencies
- Availability for mandatory overtime as an essential function
Full Job Description
Under general supervision, perform work at the full-performance level by determining eligibility for all TANF and economic service programs accurately and efficiently. Assist clients in becoming self-sufficient via department services and community programs. Complete assessments and activity placements. Must process applications and conduct telephone and face-to-face interviews within program requirements. Analyze and interpret aptitude test results to direct the development of employment goals for applicants. Make referrals to appropriate agencies when necessary. Work must adhere to policies outlines by the Office of Family Assistance. Employee must possess a valid driver’s license and must have access to transportation for required travel. Performs related work as required. This position may include work in Randolph, Tucker, and Barbour Counties. Mandatory overtime is an essential function of this position.Click The APPLY Link To Apply Online.
Qualifications
Training: A bachelor's degree from an accredited college or university.Substitution: Any combination of college training and/or full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development may substitute for the required training on a year-for-year basis.
Experience: One year of full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development.
Additional Information
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