Economic Service Worker Trainee - Human Services - BFA - Doddridge Co.
State of West Virginia
FreshPosted Mar 13
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Posted: March 13, 2026 (0 days ago)
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Economic Service Worker - Human Services - BFA - Region 1 -Doddridge Co.
State of West Virginia
HUMAN SERVICES - BFA - Region 1 - Harrison/Doddridge/Ritchie
Location
West Virginia, 25305
Salary
$35,702 - $61,628
per year
Type
Full-Time
More Social Services jobs →Closes
March 29, 2026
Job Description
Summary
This job involves helping people apply for and qualify for government aid programs like food assistance, health coverage, and emergency help by interviewing them and managing their cases.
Workers review personal and financial details to decide eligibility, keep records updated, and connect clients to other support services.
It's a good fit for someone with a bachelor's degree or customer service experience who enjoys working directly with the public in a supportive role.
Key Requirements
- Bachelor's degree from a regionally accredited college or university
- Substitution: Year-for-year experience in direct client services, such as interviewing or evaluating data against standards
- Substitution: Year-for-year paid experience in customer service, telemarketing, retail, or clerical work
- Substitution: College coursework (30 credit hours equals 1 year of training)
- Substitution: Economic services experience (1 year equals 2 years of training)
- Valid driver's license may be required
Full Job Description
Under general supervision, perform at the full performance level in processing applications, ascertaining eligibility for, and overseeing a caseload for a variety of economic assistance programs including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers.
Schedule telephone and face-to-face interviews. Competently conduct personal interviews with clients regarding their personal, financial, and social information.
Determine eligibility for services, maintain an up-to-date client caseload, and refer clients to various supportive services and agencies when needed.
May obtain repayment from clients who have been issued benefits erroneously. Performs related work as required.
Vacancy in Doddridge County
Alternate to Job Posting R1HRD2613 Economic Service Worker Trainee
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Qualifications
Training: Bachelor's degree from a regionally accredited college or university.Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
Special Requirement: A valid driver's license may be required.
Additional Information
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