DSS INTERNAL ES Performance Coach -TANF / 61013555

Full Job Description

This is a South Carolina Department of Social Services Internal Position. Only current South Carolina Department of Social Services employees are eligible for this position.

Do you have a passion to provide meaningful work in the community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?

Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

The ES Performance Coach assesses training needs for the case management role, develops training strategies, and provides coaching, training, and technical assistance to new and experienced staff to ensure staff are continually adhering to policies and procedures for the Temporary Assistance for Needy Families (TANF) program.

Continually fosters an environment for TANF staff to effectively coach and empower clients to fulfill their individualized goals.

Reviews error reports to identify case management issues specific to individual employees and/or individual counties/regions.

Using identified problem areas, provides individual training and support or group/workshop training when issues are more systemic.

Provides technical assistance to staff by regularly meeting with case managers and supervisors to assess training needs and conduct identified trainings.

• Develops new worker and veteran training including training materials utilizing the current policy and procedure manuals, SCOSA, CHIP and One Note. Updates and maintains training curriculum, modules, and hand-outs to reflect current policy and procedures.

• Submits requested reports detailing identified training needs, trainings provided, staff trained and recommendations for improvements, as appropriate. Attends policy and procedure trainings and meetings as scheduled to keep informed of all changes whenever scheduled, requested, or required.

• Performs other related duties as required and/or directed to include Red Cross Shelter duty or other emergency welfare services duties.

• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data.

Requirements

A Bachelor’s Degree and three (3) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience. SNAP/TANF eligibility experience preferred

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Richland County