DSS INTERNAL ES Eligibility Team Leader (CNTY) / 61012351

Full Job Description

Do you have a passion to provide meaningful work in the community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?

Then the South Carolina Department of Social Services has the right job opportunity for you.

This is a South Carolina Department of Social Services Internal Position. Only current South Carolina Department of Social Services employees are eligible for this position.

Job Duties:

• The ES Eligibility Team Leader (CNTY) is responsible for the administrative functioning of the Economic Services Program in the county office and directly supervising all eligibility staff tasked with determining eligibility in the SNAP and TANF Programs.

• Ensures Economic Services Program unit operates in accordance with all state and federal laws, regulations, policies and guidelines and performs monthly case reviews to ensure compliance with program policy.

• Supervises staff responsible for providing services to Family independence and SNAP clients. May have some supervisory responsibility for CM and E&T staff.

• Timely performs the required number of case reviews monthly for each worker.

• Ensures that all client data is correctly entered into the required systems and that all management reports are carefully monitored and utilized to manage the employees.

• Represents the agency in meetings with service providers, local business and industry leaders and their appropriate community contacts as required. Participate in statewide trainings.

• Performs related duties as required.

• Sets, effectively communicates, and manages expectations for service delivery, customer service, and accountability.

• Direct supervision to include but not limited to conflict management, training new hires, effective communication, regular staff meetings, and employee recognition.

• Participates in Red Cross training and shelter duty or other emergency shelter duty/services as directed.

• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data.

Requirements

A Bachelor's Degree and professional experience in Human Services or Social Services programs.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Charleston County