DSHS ESA Management Analyst 4

Full Job Description

ESA Division of Program Integrity (DPI) - Management Analyst 4

If you have strong project management skills and want to play a key support role in proactive fraud-prevention time studies, this opportunity could be perfect for you.

DSHS's Economic Services Administration (ESA) is hiring for a Management Analyst 4 to join the Division of Program Integrity (DPI) in Lakewood, WA.

In this role, you'll play a key role in advancing statewide fraud prevention and program integrity initiatives that protect public resources and support equitable access to benefits.

Operating at a headquarters level, the role works across programs and divisions to analyze complex data, identify trends and anomalies, and translate findings into practical improvements to policies, systems, and training.

The work directly supports continuous improvement efforts and helps reduce disparities among individuals and families living below 200% of the federal poverty level.

The position supports high-profile, time-sensitive projects tied to state and federal requirements, with a strong focus on data analysis, project coordination, and clear communication.

Responsibilities include monitoring deliverables, developing briefings and status updates, supporting data visualization and fraud detection tools, and designing training that strengthens early fraud identification and prevention.

This is Project Employment: The funding for this project is expected to start April 1, 2026 and last until March 31, 2028. When the funding runs out, the position will be eliminated.

Pierce County employees are eligible to receive an Orca Card for transportation needs.

Some of what you'll do:

• Review and analyze large sets of program data to find trends, risks, and early warning signs.
• Examine state and federal rules to evaluate whether current policies and procedures are effective.
• Prepare clear reports, summaries, and briefings that explain findings in plain language.
• Support projects by organizing tasks, timelines, and deliverables to keep work moving forward.
• Help design and improve tools that detect unusual activity or system weaknesses.
• Test and validate data and reports to ensure accuracy before information is shared.
• Work with staff across the agency to improve processes and strengthen program integrity.
• Develop training materials that help staff better understand fraud risks and prevention.
• Share updates and insights with leadership and partner organizations.
• Recommend practical improvements that make programs stronger, clearer, and more efficient.

Who should apply? We are looking for professionals with:
A bachelor’s degree* in business administration, public administration, law, public health, health administration, or a related field.
AND
Four years of experience** conducting research and analyzing policies, laws, rules, or regulations.

* Relevant experience may be substituted, year for year, for required education.
** Relevant graduate education may be substituted, year for year, for the required experience.


Additional skills, knowledge and abilities that we are looking for:

• Community Services Division program benefits knowledge: Applying working knowledge of public assistance programs to analyze policy, casework data, and program outcomes, and to support program integrity and fraud prevention efforts.
• Project management: Planning, organizing, and supporting complex, time-bound initiatives by tracking tasks, timelines, deliverables, and dependencies across multiple partners.
• Data analysis: Reviewing and interpreting large, complex data sets to identify trends, anomalies, and risks, and translating findings into actionable insights that support program improvements.
• Communication skills: Preparing clear written reports, briefings, and training materials, and communicating findings verbally with staff, leadership, and partners to support informed decision-making.
• Policy interpretation: Analyzing state and federal laws, rules, and guidance to evaluate how requirements are applied in program operations.
• Project coordination: Organizing tasks, timelines, and deliverables to support multi-phase, statewide initiatives.
• Technical aptitude: Using databases, spreadsheets, and reporting tools to validate data, develop outputs, and support analysis.
• Process improvement: Evaluating workflows to identify root causes and recommend practical, data-informed improvements.

Interested? Complete the application and attach the following:

• A brief letter of interest (one page) specifically addressing the knowledge, skills, and experience you have related to the job and duties.
• Current resume.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.


Questions? Please contact recruiter Georgina Pringle at Georgina.Pringle@dshs.wa.gov and reference job number 09132.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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