DSHS BHHA Developmental Disabilities Administrator-Incident Management Program Manager

Full Job Description

Developmental Disabilities Administrator- Incident Management Program Manager

Behavioral Health & Habilitation Administration (BHHA) State Operated Community Residential (SOCR) program is seeking a highly motivated professional to serve as a Developmental Disabilities Administrator.

This position is responsible for oversight of implementation of the Incident Management program, standard operating procedures, quality assurance and compliance with certification required for the State Operated Community Residential program.

In this role, you will provide programmatic direction in conjunction with the management team, work collaboratively with SOCR programs state wide, residential case management staff, State Operated Community Residential Compliance Manager, and HR to ensure that Incident Management policies and procedures are followed.

This role is temporary (non-permanent) and is anticipated to become permanent upon administration approval.

Some of what you'll do:

• Refer and review investigation for the SOCR program. Coordinate with APS, CPS, and HR.
• Contribute to development of statewide practices, trainings and best practices
• Oversee corrective action follow up of any and complaint investigation findings
• Track and document all incidents per policy
• Conduct investigations as needed and as assigned by supervisor
• Responds to inquiries from the public, other department administrations
• Compose professional cogent and grammatically correct correspondences
• Maintains positive relationships with parents, advocates, developmental disability vendors and constituency groups and carries out effective public relations for the agency

What we are looking for:

• Ability to assess and identify program needs; the ability to develop and deliver impromptu and formal trainings
• Confidentiality
• Ability to evaluate crisis and/or complete client issues and staff with appropriate authority to avoid potential liability and/or negative outcomes
• Ability to solve complex problems with application of limited resources
• Ability to identify those serious issues which need to be reported to supervisor and chain of command
• Ability to prepare clear and understandable written and oral reports and correspondence
• Ability to collect, prepare, and present data in varies formats for varied audiences
• Knowledge of RCWs, WACs, and policy and procedures to ensure program compliance
• Ability to develop agency procedures
• Ability to facilitate staff and client meetings

Who should apply?
A Bachelor’s degree in behavioral sciences, special education, business administration, public administration, or other related fields
AND Four years of professional experience in the human services field of which:

• (A) two years involved individuals with developmental disabilities or other handicapping conditions; and
• (B) one year of supervisory or administrative or professional program service delivery responsibility.

With the exception of (A) and (B), graduate training may be substituted, year for year, for the required experience.
OR
A combination of professional / education experience of Nine (9) years in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

Interested? Please include the following with your application:

• A letter of interest with a detailed description of how your experience relates to this opportunity
• A current chronological resume
• Current contact information for three professional references

Questions? Please email grant.grady@dshs.wa.gov and reference 00271

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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